Better coverage and rates then NFIP
Better coverage and rates then NFIP
By jonathan S.
Response from Neptune Flood· Sep 15, 2026
Thank you for choosing Neptune, Jonathan!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
348 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 277 reviews with 5 stars · Clear filters
Better coverage and rates then NFIP
By jonathan S.
Response from Neptune Flood· Sep 15, 2026
Thank you for choosing Neptune, Jonathan!
Great easy website to use
By Derrick C.
Response from Neptune Flood· Sep 15, 2026
Derrick, thank you for choosing Neptune!
GREAT customer service! Connor was fast, reliable and a pleasure to communicate with and I am so happy to have Neptune Flood as my flood insurance.
By Susan H.
Response from Neptune Flood· Sep 5, 2026
Susan, thank you for choosing Neptune! Connor and the team are here to help you with any questions you may have.
Very Nice assistance from Kyle
By Yuriy M.
Response from Neptune Flood· Sep 5, 2026
Thank you for choosing Neptune!
I knew nothing about obtaining flood insurance and Josh talked me through the process. He was very helpful.
By Debbie D.
Response from Neptune Flood· Sep 5, 2026
Debbie, thank you for choosing Neptune! The team is here to answer any questions you may have about your policy.
Solved my problem quickly and helpfully.
By Michael H.
Response from Neptune Flood· Aug 31, 2026
Michael, thank you for choosing Neptune!
Great and quick service!
By Ilein Parra C.
Response from Neptune Flood· Aug 31, 2026
Thank you for choosing Neptune!
Very professional and good communication.
By 鄭嘉玲
Response from Neptune Flood· Aug 31, 2026
Thank you for choosing Neptune!