Easy online renewal
Easy online renewal
By MATTHEW B.
Response from Neptune Flood· May 3, 2024
Thank you for the review, Matthew!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
348 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 277 reviews with 5 stars · Clear filters
Easy online renewal
By MATTHEW B.
Response from Neptune Flood· May 3, 2024
Thank you for the review, Matthew!
Easy, better coverage and better price.
By JED K.
Response from Neptune Flood· May 3, 2024
Thank you for the review, Jed!
The person from Neptune Flood Insurance that we spoke to on the phone was very helpful.
By JOHN O'MALLEY J.
Response from Neptune Flood· Apr 22, 2024
Thank you for the review, John!
Quick and easy and reasonable cost
By THOMAS M.
Response from Neptune Flood· Apr 17, 2024
Thank you for the review, Thomas!
You made it so easy. I was preparing for days of torture to find and get flood insurance. Neptune had me covered in minutes. Thank you,easy breezy!
By Kimberlee R.
Response from Neptune Flood· Apr 16, 2024
Thank you for the review, Kimberlee! We're thrilled to hear our platform made it quick and easy to get covered.
You are easy to work with and offer great rates!
By SUE A.
Response from Neptune Flood· Apr 15, 2024
Thank you for the review, Sue!
Great customer service and easy to manage and pay your flood insurance online.
By David M.
Response from Neptune Flood· Apr 1, 2024
David, thank you for the review! Our team works hard to make the process as simple as possible.
The quick response and service for my immediate request was done with ease -thank you for all your help.
By JG
Response from Neptune Flood· Apr 1, 2024
JG, thank you for the review! We're always here to answer any questions you may have about your policy.