Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
NeonSigns.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NEONSIGNS.COM is an international brand selling to customers in more than 60 countries, including some of the world's largest brands.We have talented design teams and strong operations teams in the United States, United Kingdom and Canada. We take great pride in our high quality products and excellent customer support.The combination of high-quality logos and the ability to custom design to customer-specific requirements has led to explosive growth.
NeonSigns.com (neonsigns.com) has 326 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 319 reviews with 5 stars · Clear filters
Crystal's ability to keep me updated throughout the whole process of customizing my neon sign and retain me as a customer even after my doubts on the original product were exceptional. She was able to reassure me that they could provide me with better service and an overall great product.
By Chris
The product is of high quality, service was great and they were extremely helpful with an issue that came up with the shipping
By Cam
Eva did an amazing job proactively assisting me with my sign!
By Ryan S.
Amazing , my boyfriend will Love this one
By Ramona P.
Love the signs! Eva was super helpful when reordering a sign that we purchased last year. The signs turn out great and she is a pleasure to work with through the whole process. Thanks again!
By Megan
Great customer service! Crystal is very good at communicating on what we need. Design looks great. This is our second purchase and we will definitely come back again.
By Simon
The website was easy to navigate and design my neon signs. Eva was very helpful in answering my questions and gave prompt answers. Thanks Eva!
By The B.
I'm wary about ordering most things online, sight unseen. This is one of the few times where I am surprised by the quality and my neon sign (bought for my boss for his bar) turned out even better than I could have imaged!!!!!! Quick production and delivery, about 2 weeks from order to receipt. I am very happy with my purchase and would highly recommend this company.
By NinjaKitty
