Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
NeonSigns.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NEONSIGNS.COM is an international brand selling to customers in more than 60 countries, including some of the world's largest brands.We have talented design teams and strong operations teams in the United States, United Kingdom and Canada. We take great pride in our high quality products and excellent customer support.The combination of high-quality logos and the ability to custom design to customer-specific requirements has led to explosive growth.
NeonSigns.com (neonsigns.com) has 326 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 319 reviews with 5 stars · Clear filters
Produits de grande qualité et le service rapide et efficace, Eva a été vraiment extraordinaire. Je vous recommande grandement de faire affaire avec cette compagnie. L'emballage de grande qualité avec une structure en bois pour protéger le produit Merci grandement
By L'Ours Et Ses B.
Really happy with the product from Neon Signs, the RGB lights were really easy to use with the remote and very bright! Cherry was very helpful during the purchasing and the package arrived in great condition. The sign is an amazing addition to our podcast set and would recommend it to any other content creators or even as a gift to friends
By ThatGuyYouKnowww
We purchased a custom sign with a fairly intricate logo and it looks fantastic. It was the highlight of our event booth! Eva helped us out and was able to quickly get this order through and even fast-tracked our order so that we were sure to have it well before our event date. Eva was also very speedy in their replies which was great. Would certainly buy from Custom Neon Signs again.
By Samantha W.
Wonderful customer service and my sign is exactly how I imagined it 😊
By Abi R.
The custom neon sign with my brand name has completely transformed my filming space—it’s vibrant, high-quality, and adds a professional yet stylish vibe! The colors are eye-catching, the tubing is flawless, and it arrived safely with easy setup. Even brighter in person, it delivers a smooth, flicker-free glow that makes my workspace feel elevated and Instagram-ready. A huge shoutout to Cherry, the sales associate, who was incredibly helpful, patient, and made the entire process seamless—such fantastic customer service! Perfect for branding or adding personality to any office—worth every penny! ★★★★★
By Metrogypsie
Great products, amazing prices, super service - I wish all companies would work like them - more than 5 stars deserved!
By Adrianne M.
I'm been working with Eva for over one year. She is very good with customer your neon. She will delivery excellent serveries. She also understand any small issue related to led neon ,She trying to answer with short time by email. I like to work with Evan. Thanks
By Steve L.
Eva did a great job by contacting me to make sure my shipping info is correct. She also expedited my order. Very helpful as I didn't expect that level of customer service
By Heather M.
