Nemal Electronics InternationalReviews of nemal.com

We had made a huge mistake and ordered the incorrect items ($10k+ difference) . Once the error was discovered, I called and spoke to Catherine. She was incredibly understanding, kind and even brought a bit of humor to the situation. She canceled the order while I was on the phone. I was able to order the correct items and they were delivered rather quickly and w/o out any issues. Thank you

Very good customer service. I had accidentally ordered the wrong part, I was able to have my order cancelled and fixed before shipping off to me. Which probably caused Nemal some headaches but saved me from a bunch of headaches.

Found a widget I have been looking for for a while now. It was in my hands in only couple of days after I ordered it.

Fast arrival

Awesome product and super fast shipping !

Fast Shipping Quality Product

Adapters are well made and fit snug.

Edited to complete the story and change rating. (TL:DR - Great people, good company. Will deliver as promised. Will use them often, you should too.) I canceled my original order out of frustration with the often used "Supply Chain Issues - Sorry" excuse... It's getting old and weak, and it's getting used more often recently to cover laziness and poor performance than actual lack of parts and pieces from afar. When I order Overnight, I expect overnight. (but I am reasonable that it I order after 3:30pm, I *might* not get the item... I understand order processing and shipping - I'm not a total monster...) The issue was not with the people or the sales experience- I was ordering a piece of hardware that is not in common use and is not a parts-on-the-shelf item and needs lead time to procure. After implementing some work-arounds and putting band-aids on our DT12 issues, the holidays fell on us with a vengeance - between busy schedules in the building and being out of town, I began to look around for equipment again. I was emailed by Nemal Electronics sales manager during the interim, and I got back in touch with her. She assured me they could deliver my equipment in a timely manner, and was very apologetic about the situation. We had a quick discussion about my needs, and I doubled my order... We executed the sale and I got my long awaited, much needed parts BEFORE the promised date. (And as an aside, I had seen Ben's very generous offer detailed below to compensate for my frustration, and we discussed it. The offer stood, but I insisted on paying for the parts. Business is business and I want a good business to prosper and thrive... just the spirit of the offer is more appreciated... To take further advantage is not in my nature.) Nemal Electronics Int'l has earned my business, and I will continue to use them as my technical renovations progress. Pay no attention to the lines below - they are the ravings of a frustrated Director of Technology who needs to just chill a bit before writing reviews... Don't lie to customers (or by omission of critical information mislead customers) If you permit me to order a piece of equipment, promise second day delivery, I expect it in two business days. I do not expect to have to call into your business office and finally find out that a piece of equipment is backordered and available in 6 weeks, but it would be sent 2nd day delivery once it arrived at your facility.