Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
620 reviews
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Neil Patel (neilpatel.com) has 620 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 12 reviews with 2 stars · Clear filters
i am using your services but not happy
By Albert M.
Response from Neil Patel· Dec 4, 2020
Hi Albert, We are sorry that your experience didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at [email protected]. Again, thank you for your feedback, Ubersuggest Team
I'm using their service called UberSuggest but the data they show me that is not up to date all the time and the software itself seems so buggy to me. I hope they can fix all the things soon. Also, they try to consult you through popups all the time which is really annoying in a paid app. Edit after ubersuggest's comment: I'm not a free trial user.
By mehmet K.
Response from Neil Patel· Dec 4, 2020
Hi Mehmet, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We have since made overall improvements to Ubersuggest including a brand new competitor report. We would love to invite you back to try another free trial of Ubersuggest, please send us an email to [email protected] so we can arrange that. Thank you, Ubersuggest Team
I am leaving two stars just because of Neil Patel and his knowledge and free SEO tools that he shares with people. However, the agency he created to help small and medium-sized businesses is a crap. People who left 1-star reviews are right. They take your money and do not do the job. They seemed to be not knowing what they are doing. I am still fighting to get my money back, filed a report with Amex already. People, just be aware and learn how to do SEO yourself or look for more professional agencies.
By Sam
Response from Neil Patel· Jul 15, 2021
Hi, Sam. Thank you for taking the time to share this feedback with us. I'd like to hear from you why your experience didn’t meet your expectations. We would love to talk to you and learn more about what happened. Please reach out to [email protected]. We want to dive into this as soon as possible and this is the fastest way to help you! Looking forward to solving this together. Sarah
Unable to get a reply on any communication raised with Neil Patel
By Jesse H.
Response from Neil Patel· Jul 22, 2021
Hi Jesse, thanks for your feedback. We're always looking to improve things around here based on what our customers suggest. That's why your feedback is so important to us. We will circle this message to our account management, product, marketing and sales teams so we can act upon it. If you are already one of our customers, please send us a message to [email protected]. This is the fastest way for us to help you. If you are not yet one of our customers, please contact us at https://www.npaccel.com/ Thanks and have a great day! Sarah Chief Customer Officer at NP Digital
