Quick response and helpful.
Quick response and helpful.
By Hong L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
324 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
NeedTags (needtags.com) has 324 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 161 reviews with 5 stars · Clear filters
Quick response and helpful.
By Hong L.
I was helped by Jane who did an amazing job. Fast replys and let me know if anything was missing!
By Evan E.
very responsive
By Ana G.
In spite of failing to provide all the detail information, their help compled the transaction.
By SEYMOUR
Esperanza at the Customer Care Department is a customer service Jedi Master and strong in the ways of the public service force. I am thankful for the assistance. Best, Brad
By Brad
I had several questions on California's processing and Jane was patient, kind and knowledgeable in helping me.
By Jim K.
Esperanza in NeedTags is an outstanding representative. When I had a problem (the rep I first spoke to didn't give me full info re what I had to explain on a 101 form) in gifting my car to my daughter and son-in-law, Esperanza communicated clearly what the problem was and guided me through the process to a highly satisfactory conclusion. She communicates well!
By Anonymous
I was amazed how fast I received the revised Registration Card and Duplicate Title. Well done
By Karen B.