Great product
Great product, easy assembly, and safe for my cats. Extremely happy with it for several years.
By Mark H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
205 reviews
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Neakasa, formerly known as "Neabot", was established in 2017 as a leading innovator of smart cleaning technology under Genhigh. Our mission is to simplify and elevate people's lives by providing top-of-the-line smart cleaning solutions. Our current product lines include Pet Cleaning, Floor Cleaning and Personal Care and Cleaning.
neakasa.com (neakasa.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 152 reviews with 5 stars · Clear filters
Great product, easy assembly, and safe for my cats. Extremely happy with it for several years.
By Mark H.
The litter box works very well and support from customer service has been excellent
By R H.
I had a great experience with Neakasa from start to finish. The ordering process was easy, shipping was fast, and the product arrived well packaged. The pet dryer has been one of the best purchases I’ve made for my Goldendoodle. It’s powerful without being overly bulky, and I love its compact size because it’s easy to take with me when we travel and doesn’t take up much space. The different temperature settings work very well, making it easy to dry my dog comfortably and safely. The included nozzles are also excellent and make a noticeable difference depending on the area I’m drying, leaving the coat fluffy, smooth, and looking professionally groomed. Overall, I’m very happy with both the product and my experience with Neakasa. I would definitely purchase from them again and highly recommend them to other pet owners.
By Nohelia G.
This litter box has performed great for me. It lasts around 6-7 days before emptying for 2 cats. The smell stays mostly contained w/o much smell except when you change out the bag. I do clean it every 2 to 3 weeks to keep it clean. It cleans easily and easy to remove and reinstall. I have 2 of them for vacation and easily lasts 2 weeks.
By Alan
Very safe litter robot. Incredible time saver. Early adoption rates by Siberian Cats. I have ordered (4) now with the last one being delivered next week. Easy to change out litter bags, convenient app to monitor health and maintenance.
By Sara
I really like the Neakasa litterbox. It works great. I love the app. It tells me who is using the box, if the litter is low or it there is any issues with the box. It is the best automatic litterbox I have had.
By Jean W.
Best products for pets are from Neakasa
By Ionut-Cosmin O.
Great cat litter, and problem free delivery
By Karina N.