Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
1 review
Scores get a color once a company has 5 reviews.
New Direction Trust Company is the industry leader in innovative account holder services for IRAs, HSAs, and Solo 401(k)s that invest in alternative assets like real estate, private equity, precious metals, private lending, and more.
New Direction Trust (ndtco.com) has 1 customer review on The Fair Hearing, with an average rating of 1.0 out of 5.
1 approved review, newest moderated first
NDTCO held my Precious Metals IRA from 2014 thru April of 2026. In April the IRA was closed and all related transaction cost were paid. NDTCO billed for Brinks Services from Feb 2026 thru Jan 2027, they would not prorate the annual fee!! Now on Sept 25, 2026 by NDTCO for an additional $26.25 which they indicate was a fee from the April transaction. Five months later??? Do not trust them with your IRA or their billing system.
By Thomas T.
