North Carolina State Employees Credit UnionReviews of ncsecu.org

It is rare that I feel like more than a SSN with NCSECU. Customer service is an oblique construct with the organization but there are a few that hold true to their publicized ‘values’.

I don't think it should take over 9 days to verify a settlement check. The other bank is just 30mins up the road. It's ridiculous at the amount time to hold your funds we will be finding another bank I'm so disappointed and dissatisfied with this bank and been with them few years.

Worst bank ever. They act like they are doing you a favor just to hold your money (over $50k most of the time) and then become belligerent when you need anything from them. Had a POC friend come in with a check from me and they refused to cash it- for NO reason. Find somewhere to bank besides the Hamilton Rd branch. Horrible customer service.