Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 436 reviews with 5 stars · Clear filters
Called about a paying subscription not showing up, Fletcher did a amazing job walking me through.
By Alija A.
Response from Nav· Jul 22, 2022
Thank you for your review! I am happy we were able to get this situation resolved in an efficient manner.
Great customer service
By Chris W.
Response from Nav· Jul 25, 2022
Thank you!
There were duplicate Credit Reports on my company Taryn was very helpful in providing a clear understanding of how to clear up my issue.
By Kenneth F.
Response from Nav· Jul 25, 2022
The world of credit can be a tricky thing to navigate, I am glad we were able to help!
He was very helpful and insightful, excellent customer service
By Aaron J.
Response from Nav· Jul 25, 2022
We appreciate your kind words!
I absolutely love Nav!! Great customer service I highly recommend them for business owners
By Kim W.
Response from Nav· Jul 25, 2022
Thanks, Kim!
Nestor was professional, empathetic, an active listener, answered my questions and extremely patient. He is an example of what type of attributes that are missing in customer service field presently. Nestor, keep up the good work.
By Veta
Response from Nav· Jul 25, 2022
Thank you for the kind words!
Nav is a great app, I like how user friendly it is. I enjoyed being able to speak with a person over the phone. She was knowledgeable and wellspoken.
By Katie “Katie G” S.
Response from Nav· Jul 25, 2022
Thank you, Katie!
Nav provided great customer service that made me feel valuable and appreciated concerning my company business.
By Darryl E.
Response from Nav· Jul 25, 2022
It's because we do value you!
