Nav's customer service is top notch.
Nav's customer service is top notch and resolve issues with professionalism, efficiency, and patience without being sterile in there actions and understanding of the clients needs.
By Peter M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Nav's customer service is top notch and resolve issues with professionalism, efficiency, and patience without being sterile in there actions and understanding of the clients needs.
By Peter M.
Garret made sure he addressed all of my concerns today. I was extremely pleased with his outstanding customer service and honesty!
By Nicolas M.
Excellent customer service.
By QueenRu W.
Nav customer service is excellent and Riley was outstanding very helpful. I know I made the right decision joining up with this company. Joann Thomas
By Thomas
There is professional staff working at that company and I had the pleasure to meet some of them today! Absolutely wonderful service very very professional and knowledgeable they knew what to do. The application is very easy to use and helps me out a great deal. I look forward to using the application and communicating with staff about problems that arise and by my contact with them today it was a breeze thank you very much indeed.
By Bradley N.
One stop shop for Business needs, I’m new to the own Business situation and nav successfully navigate me through whatever has me in limbo. Thanks Nav!!
By Blaque Sas B.
This app has so much valuable information for myself and others to learn the basics and advanced knowledge in regards to building business credit the correct way Thanks
By Sabrina
Great energy
By Chris B.