Rebilled my subscription at 3x prior rate- 6 wks before anniversary
I subscribed on October 12th, 2025. As I approached Oct 12, ‘26 I was thinking of renewing. Looking through my credit card statements I noticed they recharged my credit card 6 weeks prior to my anniversary, on Aug 27, ‘26 - at 3x what I paid previously. When I wrote to them explaining what happened they were indifferent "we don't give refunds... we suspended your subscription (10 mths before end of the annual term)." Horrific customer service.
By Rob S.