National Park ReservationsReviews of nationalparkreservations.com

I made a reservation for $275.40 with National Parks Reservations on August 1, 2026. I decided within minutes to cancel the reservation, and when I called National Parks Reservations to cancel the rep informed me that in addition to the $275.40 charge that's listed on the site, there was a 10 percent service charge. So that brought the total to $302.94. When I canceled the reservation, the rep said I would get the entire $302.94 back, except for a $20 cancellation fee. So as of August 1, my credit card showed the $20 service charge, but no other charge. But then the next day they put the $27.40 service charge back on the card. The reservation is canceled and therefore there should be no service charge. How could I owe a service charge on a reservation that doesn't exist?

My experience was good because I got all I needed

Like many others I fell into the trap of thinking that this company is the official site for booking accommodation in Yosemite. To be fair they booked the room I requested and everything was fine it just cost me an extra 10% that would have been avoided if I had booked direct. The fact they aren't the official site & they charge a 10% fee is buried in the small print so is easily missed.

National Park Reservations is not fraudulent, but the company capitalizes on people clicking on the first link in an internet search, and interjecting themselves into the reservation systems of the National Parks Accommodations and Activities. Where they may offer convenience to travelers planning multiple park trips, so that bookings can be made through one agency for multiple locations, this convenience comes at a cost: Once National Parks Reservations has made a reservation on your behalf, the on-site Parks staff can do nothing to aid or assist you with that reservation, and all changes, or cancellations, have to be handled by National Park Reservations. They also submit their reservations to the individual Park Concessioners, and require up to 48 hours to confirm those reservations. If you contact the actual National Park Facility directly you will have instant confirmation. Perspective customers should also be aware that National Park Reservations charges a non-refundable 10% reservation fee. Our National Park System is particularly susceptible to predatory profiteering on the Public Service of the Parks, and National Assets. All Third Party Providers should be held under the utmost scrutiny at all times, because they have often attained permits to operate that do not benefit - and can even harm - the parks they profit from. To repeat: National Parks Reservations does not represent themselves as anything other than a third party reservation system, and submits National Park reservation requests on behalf of customers for a fee. They appear to be doing what they say they are doing, but their business derives from aggressive marketing and passive customers allowing themselves to be redirected to their service.