Very quick resolution
Very quick resolution
By Ben M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
440 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National Geographic magazine is the global leader in empowering people to navigate the world, providing authoritative, unbiased content that addresses today's complex issues, while uncovering the wonders of our time.
National Geographic Magazine (nationalgeographic.com) has 440 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 103 reviews with 5 stars · Clear filters
Very quick resolution
By Ben M.
Very profesional
By Gonzalo
I'm moving from Belgium to France, tried to change the shipping address and discovered that online it's not possible to edit the country. I sent an email to customer support with the old and new address and they immediately changed it. And sent a very nice email to confirm that.
By Rene
Customer service always attentive and efficient understand the customer's true needs and acts to resolve all issues promptly
By Yud W.
John was very helpful and respectful in our email exchanges. Really good customer support. Thanks!
By Hayley N.
I have been a subscriber of the UK NGM edition for over 10 years and have always loved the content. Recently I moved abroad and received quick and efficient help in changing my same subscription (UK edition) to my new address abroad.
By Val
They answered my question about my subscription renewal in 24 hours. Thanks
By JULIE B.
Customer service is excellent. Any time I have had any issues or questions I have gotten a swift reply.
By Jukka M.