Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
3,535 reviews
Nano Hearing AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 795 reviews with 1 star · Clear filters
Aid’s did not work for me!
By John C.
Response from Nano Hearing Aids· Jun 14, 2023
Hi John, Thanks for sharing. We totally understand that not everyone will have the same experience with our device. I'll be sure to forward your feedback to the team to improve our products and services in the future. Feel free to reach out if you need anything else. Sincerely, Nano Hearing Aids
Charged the hearing aids. The volume beep works but there is absolutely no increase in volume....NONE!
By Stanley B.
Response from Nano Hearing Aids· Jun 14, 2023
Hello Stanley, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
I have NOT received the Nano Hearing Aids ! Still waiting ! ! !
By customer
Response from Nano Hearing Aids· Jun 14, 2023
Hello, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order but don't worry, this has been shipped and is currently in transit. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
Have not received the package yet June 13 2023
By Peter B.
Response from Nano Hearing Aids· Jun 13, 2023
Hello Peter, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order but don't worry, this has been shipped and is currently in transit. Here's the latest tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206238379677163 If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
I received notification that the product was shipped 6/5/23 and expected delivery date was 6/9/23. I received notification that the item was just shipped today 6/12/23. If this is the way you do business I am tempted to return the item when (if) I get it. Why the delay??
By Mildred B.
Response from Nano Hearing Aids· Jun 13, 2023
Hello Mildred, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order but don't worry, this has been shipped and is currently in transit. Here's the latest tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206238379427256 If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
Still have not received the Nano hearing aid 6/13/23 and was to be delivered 6/9/23.
By Jack P.
Response from Nano Hearing Aids· Jun 13, 2023
Hello Jack, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order but don't worry, this has been shipped and is currently in transit. Please note as well that once it's processed or shipped out, the entire responsibility of delivering it on time is with USPS. Delays/Late are out of our control but rest assured that we're monitoring your order. Here's the latest tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206238379949765 If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
Hearing aid were down more than they worked. Would not recommend buying them . More trouble than their worth.
By Jess V.
Response from Nano Hearing Aids· Jun 13, 2023
Hello Jess, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
Customer care is really busy and will not talk to me. This is the third pair of hearing aids from your company. They do not fit my ear and I don’t like the idea if you can’t charge them overnight. I have an appointment with a hearing specialist. I want them to send me mailing forms to send back. The lady I talked to told me if I send them back FedEx on my own I would not get a refund. I want a full refund on everything. Very frustrated with your product.
By Linda W.
Response from Nano Hearing Aids· Jun 13, 2023
Hello Linda, Rest assured that our customer service is working diligently to get caught up in all matters. Your feedback is noted and forwarded to the team to improve our products and services in the future. I see that this has been endorsed and our Advanced Support Team will contact you in 24-48 hours. Kindly wait for our call and your RMA before you return your hearing aids. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
