issue with PHP
fast response and professionally address issues
By Emad M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
148 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NameCrane is a web hosting provider and domain registrar (domains coming soon). Originally founded as BuyShared.net in 2014 (from Frantech/BuyVM), we've spun off the web hosting customers under the NameCrane brand.We provide affordable and extremely fast web hosting, reseller hosting, and semi-dedicated hosting. Recently accredited by ICANN we plan to begin offering domain registrations shortly!
NameCrane (namecrane.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 128 reviews with 5 stars · Clear filters
fast response and professionally address issues
By Emad M.
They're just great! The uptime and speed are excellent thanks to their top-notch hardware and software. Support is very good, but can be a little slow. Francisco and the team are very helpful. I think live chat support would be a great addition. Overall, the best value for money on the market.
By Talal
Goede DirectAdmin reseller. Prijs/kwaliteit verhouding is erg goed. Snelle response op tickets. Servers in AMS beschikbaar. Ook hun zakelijke email hosting incl exchange (complete business suite) is erg goed.
By JPS
support is really fast .
By Fethia A.
The support is first class and delivered rapidly.
By Martin T.
Great services. Support is fast and friendly. Definitely recommended!
By Magnus L.
I was originally a customer of Frantech, then I was switched over to NameCrane. It was very easy to renew my plan, buy other plans, and even upgrade them. I was able to use a variety of crypto currencies, and I was able to utilize a bunch of tools when creating my websites. My only suggestion, is using a 3rd party provider for the databases, I had a little problem with db corruption.
By Nick W.
The most exceptional customer support I have ever seen! I had an issue whilst managing my CraneMail service which lead to the unexpected deletion of a whole email domain, resulting in catastrophic data loss. Francisco picked the problem up less than a minute after being notified (not even directly) and had the whole service restored with a full data recovery in under 15 minutes. This level of commitment and dedication to the customer experience is what makes Namecrane a market leader.
By Seth M.