Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
219 reviews
Woof Pet IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Woof Pet Inc is listed under Pet Stores in Denver.
Woof Pet Inc (mywoof.com) has 219 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 97 reviews with 5 stars · Clear filters
Great customer service and helped resolve the issue I was having. Thank you!
By Kendall
Response from Woof Pet Inc· Aug 14, 2025
Hi Kendall, Thanks so much for your review, I'm so glad we were able to get your issue resolved! Please let us know if there is anything else we can assist with :)
The pupsicle is a staple in our house for our Bernedoodle, Maggie! It’s been a healthy way to stimulate our active pup! My experience with customer service has been outstanding! It’s refreshing to interact with a company that is very responsive and excellent in assisting with any questions and issues you have. Highly recommend!
By Pam Holt H.
Response from Woof Pet Inc· Aug 11, 2025
Hi Pam, Thanks so much for your kind review, we're so glad that the Pupsicle has been able to help with keeping Maggie busy :) Let us know if there is anything else we can assist you with!
Honestly not quite sure why the reviews are overwhelmingly negative. I experienced an issue with my woof pupsicle and the company has been nothing but great about issuing a replacement and even asking for feedback for improvement. They make great quality products. Maybe there are delays due to the size of the company, but their products are great and effective.
By Melody
Response from Woof Pet Inc· Aug 6, 2025
Hi Melody, Thanks so much for your kind review! I'm so glad that we were able to help out with a replacement, please let us know if there is anything else that comes up that we can assist you with :)
I have had two amazing customer service experiences with Woof. They have gone above and beyond in every way. The products are fantastic and I will be a customer for life. I have also highly recommended their products to other dog owners… Thank you Woof! So Much! Carol Mertes
By Carol M.
Response from Woof Pet Inc· Jul 18, 2025
Hi Carol, Thank you so much for the kind review, we are so glad we were able to help! I hope your pup is enjoying all things Woof, we will be here if there is anything else you need :)
My review is regarding the bite & brush toy. My labradoodle was scheduled for a tooth cleaning this year because she had so much tartar on her canine teeth, but after just a few weeks with the bite & brush toy (which she loves), the vet said it was no longer needed.
By Alison M.
Response from Woof Pet Inc· May 7, 2025
Hi Allison, Thanks for your review, I'm so glad that the Bite n brush has been effective for your pup, especially when it comes to saving money on teeth cleaning! Feel free to reach out if there is anything we can assist with on your purchase in the future, and happy brushing :)
I bought an xlPupsicle and freezer mold at our local pet store. They've worked great for my Tripawd boy who can't easily hold a puzzle toy. I appreciate the shape wobbles but stays upright and doesn't roll away so it helps him have a calm solo play session
By Bridget G.
I don’t understand all of the negative reviews. We have two Pupsicles for our dog and it’s our go-to over Kongs to entertain our dog. We love how we can fill the molds in the freezer without having to put the whole Kong in . It’s not messy and takes our dog at least 20 minutes to get through one It gets a little hard to clean but we have two do we can cycle them
By Rebecca
Response from Woof Pet Inc· Sep 16, 2024
Hi Rebecca, Thanks so much for your review, so happy to hear that your dog is having a great time with the Pupsicle! That's exactly why we do what we do! :)
Fabulous product. My 1 yr old labradoodle had traumatic knee injury & needed surgery. Recovery is 12-14 weeks my vet said keep him quiet, do PT & hot/cold packs. Well I have another puppy & an old lab. Keeping my boy quiet was impossible. I bought a whole kit for him he loved it. My reordered kits for my others dogs & sent a kit to my son in Seattle for his dog. That all love it. I'm going to play with recipes. In the heat of summer frozen pops will be a treat. Wonderful company, customer service & products
By Terri
