Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
238 reviews
Ubiquity Retirement + SavingsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, Ubiquity's mission has remained the same – to provide small business owners with qualified retirement plans that meet their needs and propel them towards bright financial futures.They've stood as an industry leader in the benefits space by combining advanced technology and world-class customer support to cost and compliance challenges that negatively impact businesses nationwide.Through this approach, they've transformed 16,000+ businesses and hundreds of thousands of lives, helping them achieve financial security and peace of mind through plans that are customizable, simple, and affordable.
Ubiquity Retirement + Savings (myubiquity.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 193 reviews with 5 stars · Clear filters
Ubiquity has excellent customer service, Amanda Cameron goes over and beyond to assist her clients. She has made my experience with Ubiquity a top-notch experience, that is why I have given her 5 stars. Thank you, others could learn from her. I was actually transferred to her, but I'm happy they did. She took ownership and got what I needed done.
By Diona M.
Every time I need anything I just give them a call and they are on it. Very helpful and easy to work with.
By Heather S.
I placed a distribution request for a 401(k) with an ex-employer. Rosie Teves, the associate on the phone, was friendly and knowledgable. She guided me through the whole withdrawal process and followed-up promptly over email when needed!
By Varun R.
Rosie was such a pleasure to speak to. She was very helpful and I could not have asked for better customer service.
By Mary K.
Very helpful and immediate handling of request.
By Elisha S.
Brilliant! completed what I needed in 5m
By Daniel P.
I thought what was going to be an extremely stressful call became such a pleasant experience that I was literally inshock. Having to withdraw my 401k which sounded terrifying, but Ubiquity's intuitive dashboards and Rosie, extremely helpful rep made everything so much better. She was literally a breath of fresh air. As a former HR admin and now incoming HR employee, I'll be sure to always recommend Ubiquity due to Rosie's outstanding customer service and compassion.
By Shadi Al H.
I have had great support from ubiquity and above all Samantha Merrill went out of way to provide me with relevant information about my 401K which was transferred out to trowe price. The support and conversation with Samantha over the phone and emails made me feel me delighted about ubiquity’s great customer service and support. Samantha went out of way to keep me informed of everything she could find from my account. I m delighted to know her and I think that this should be inculcated in other members of your team and eventually becoming a culture of commitment, support, trust and care, which equates to the best possible service.Thank you Samantha!!!!! stay connected. Best Martin Cell 925-6403608
By Martin V.
