MySurveyReviews of mysurvey.com

Opened an account last week, did a couple of surveys and received points. All seemed to be fine. Over the weekend I received a couple of emails saying there were more surveys waiting for me. I tried to log in today, and was told 'there is no account under that email address'! They have removed my account completely for no reason. Total waste of time. AVOID.

In the past 6 months MySurvey has taken a complete nosedive. 90% of Surveys don't work, I end up doing the surveys right though to completion, and then an error message appears stating either "Survey Router User was not specified", "Maintenance was being performed" etc. I have sent multiple messages through there Request Center, and only one was answered when I pressured them through facebook with countless messages over 2 months. The center is obviously unmanned. From then on I began taking screenshots and keeping records of all communication across facebook with MySurvey. I finally had proof when another Survey failed at completion and my points weren't credited. I put message into request center and contacted them on facebook, with 48 hours my Request Center post was deleted by MySurvey. There are other good Survey Sites out there, stay clear of this one, it will bring nothing but frustration and anger.

As soon as I tried to redeem points my account was inactivated - no response from customer services by email or phone. Avoid this website at all costs! Complete and utter fraud, these people deserve to be locked up.

I had been a MySurvey member for a couple of years with really no problems. I would have rated them 3 or 4 stars until a couple of months ago. They do not respond to email and their surveys sometimes mysteriously crash as you neared the end losing any possibility to get your points. They have your answers, however. For no reason, my account has been made "inactive". I have not been able to have anyone at MySurvey respond to any of my multiple email requests for an explanation. OH, they also owe me around 1,000 points. I say stay away from them. There are other survey sites out there that do not abuse their members.

90% of the surveys either do not work or reject you at the very last question after stealing your time. I completed a three part survey which lasted over three hours and was supposed to give me 1500 points. I completed the survey and receive no points. I queried this and after more than 2 weeks they responded advising me to wait ten days, then told me I did not complete the survey. I did complete it and receive the satisfaction survey at the end. They are thieves and hardly give any rewards.

I never leave reviews but had to because of how awful survey site is! I've been with them for a few months now & I have only managed to get points from 3 surveys. I've completed so much more! Recently I spent half an hour completing a survey, got to the page where it says 'did you enjoy the survey'. I answer & then it screens out. I let the company know, very politely, & they respond with an automated message & say 'this happens & I did not qualify' & gave me 10 points for my trouble when I'm owed 70odd! I message again & they are now ignoring me. I've got to the 'did you enjoy the survey' page about 5 times now & they still don't believe me & say it's because I didn't qualify! So yeah, don't use this site. I highly recommend Mintvine! They're a very professional company & always respond very quickly to messages.

These are the "explanations": Thank you for your message. According to our database it seems that your account information does not conform to the general conditions of our panel. That is why your account has been de-activated. I am sorry to inform you that it is impossible to reactivate it. For more information about our general conditions, please read the FAQ on our site. Support Team & Dear panellist, Thank you for your message. Our system recognised a problem with your account information and for this reason your account was de-activated. There are multiple possible reasons for this occurrence, but most likely it is due to the data that you have provided as part of the registration process. This data is not in line with our panel membership terms and conditions.

Been doing these surveys for about 3 years and suddenly I can't get into my account.When I emailed them they said my account does not conform to their general terms and conditions.Like some other people reviewing I would nearly do a survey then they would say they have enough people doing it or I was not suitable.Terrible way to treat people.Don't waste your time with them.