I order a product and then they stated…
I order a product and then they stated they were out. It was not immediate,it actually took several days but i got a refund.
By Lamonte P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
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MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 119 reviews with 3 stars · Clear filters
I order a product and then they stated they were out. It was not immediate,it actually took several days but i got a refund.
By Lamonte P.
Purchase went great but shipping seemed to take a lot longer than what I thought it was going to be
By J. F.
Price was nice but the delay of shipping was frustrating
By Jangho L.
Your prices was good delivery was great but your website security is awful my first time using my new credit card was on your site and my card got hacked so you need to work on getting a secure ordering site when placing orders on line
By Adam H.
I orderd two products and they were not shipped still a week later. I had to ask them what happend. It was out stock. Would have been nice to tell me that instead of me asking. But they did give me a similar product that was more expensive for the same price.
By Joe
These are not what I expected, but they are decent. Product description is exaggerated, no weight loss but mainly maintain weight.
By LT
The service is ok.
By Simon T.
Not bad took long, no extras like other companies do so it was okay
By Erick C.