Great customer service
They had a great customer service
By Khatera W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Myspotifyglass is listed under Jewelry & Watches.
Myspotifyglass (myspotifyglass.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 297 reviews with 5 stars · Clear filters
They had a great customer service
By Khatera W.
I have never ordered from this company, and I did it on my phone. I wasn't sure if all my personalization had been processed as I had thought. I emailed your site and withing 15 min I had a detailed answer from Vicky, which showed my image of the product I have order and is exactly as I wanted, I appreciated this very much as I am flying up to the Northen Territory in 2 weeks and didn't want any delays in receiving this as I want to take it with me for my grandchild's birthday. So, thank you for putting my mind at ease. Prue
By Prue F.
Very understanding and professional
By Travis Y.
Vicky was amazing. My original order was damaged upon delivery. I absolutely sent an email to see how it can be resolved because my order was a gift & she responded with such grace & solution oriented. Although my gift was late it was well worth the wait. The remake was received exactly how I ordered it & I definitely will be ordering again. The quality of the wood & sound of my track was better than I expected for the price!
By Leivera
The company support is great! Vicky helped me several times and i'm so happy to contact with you! Wish you all the best!
By TAMTA M.
Really appreciate the product and customer service was excellent really recommend the shop
By Jorge J.
I’m very happy with my picture fridge magnet! I like it so much that I placed a second order and I’m awaiting that shipment. What a unique idea!
By Dawn
Resposive and excellent customer service. The product is nicely made and looks just like the preview picture.
By THERESA