Sage DentalReviews of mysagedental.com

Sage Dental’s Pembroke Pines office is very disorganized and poorly managed. I spent over 30 minutes on the phone on July 9, 2025, only to be incorrectly told by Darline Caliste that my grandson’s bill was paid in full. I called twice more, and the office manager, Kayla, claimed they were too busy to email the statement—something that takes just a minute. I was going to refer another mom, but I’ve changed my mind.

I went there for root canal. Of course they overcharged me. Although they are part of my Dental Plan they have access to pre-estimates they use their own overcharging calculations. My eye and jaw swollen days after procedure. After 3 days calling the office the person at front desk said dentist could not speak to me on phone. I went the office she told me if I didn't pay $42 that I couldn't speak to dentist. Well 3 days later I went to ER and was admitted to hospital. Do your research before going to the one in Poinciana FL.

In December of 2024 I brought my daughter to see Dr Jamie Luria at the Sage Dental clinic in Coral Springs. We were referred there by our regular dentist of the Pembroke Pines location because he was going on vacation, and my daughter needed it done quickly. We asked what the charges would be and they informed us that a regular extraction was $200+ and if the tooth was impacted it would be $400+. When we got to Dr Luria’s office we were told that all four wisdom teeth were impacted (although only one was causing her pain). We were given a Statement of Services Rendered totaling $3799.95. I was shocked at the amount for a routine dental procedure that most people undergo but as my daughter was in pain and we were pressed for time (she goes to school out of state and her winter break was ending) I had no choice but to pay (they won’t do anything until they get paid up front). When I got home and looked at the itemized Statement I noticed some discrepancies. I checked their most recent payment schedule online and compared the codes. Based on their own published prices, I was overcharged by about $1,200. I called Sage customer service several times and spoke with a Robin Cyrus, who said she would get back to me (she didn’t, I had to chase her), she would have someone more senior call me (never did), etc. I spoke with her several times, with no results except for empty promises. Her job seems to be keeping people away, not handling complaints. I checked for online complaints with the BBB for Sage dental and saw numerous complaints against them, some of which have been resolved. After five months I’m still waiting. They do not care about their customers.

Sage dental Wellington: I started process for partial dentures September 2024. I received the wrong partials December 2024. I returned the partials. I have been trying to receive a refund for the wrong partials since December 2024. The office constantly makes up lies and excuses as to the status of my refund. The office has no intentions on refunding me even though it was a lab error. I have currently filed a grievance with my insurance. I am currently filing a complaint against them with the Florida board of dentistry and I am currently contacting an attorney to assist me with getting a refund. I did not want the suitation to go this far. However I do not have a choice because I feel that they have scammed me and the insurance company and instead of refunding me they choose to constantly lie and avoid the suitation. Sage Dental of Wellington is one of the worst Dental office to go to for any type of dental work. They are a complete scam and customers should be aware of their office. They will lie and tell you that you need certain procedures that you do not need.

Like others have posted before me if I could give the sage dental office in east ft lauderdale and "Dr" Jamie Luria a 0 it would still be too high of a score. Worst medical or dental experience I've ever had in my life. Id say it felt like a used car dealership but that would be an insult to used car dealerships. "Dr" Jamie couldnt wait 2 minutes for my insurance info to show up and was more concerned about running out for his 1.5 hour lunch. Was there for almost 2 hours so he could rush through a wisdom tooth extraction which took 5 minutes. Local anesthesia hadnt even fully set in yet before he started ripping the tooth out of my mouth. His only concern was finishing as fast as possible. Im now in more pain than I was before ripping the tooth out. Avoid this place like the plague.

Beware, of Sage Dental Pinecrest billing practices. Sage charges for procedures not received (Phantom charges). After viewing my last 2 billing statements, I was falsely charged for many procedures I didn’t receive, approx. $800-$1,000 falsely charged. Everyone should read reviews of Sage Dental (300+ negative reviews) It seems this is normal practice for Sage Dental. Everyone should ask questions before each procedure. Ask for print-outs of cost. They charge $215 for each antibiotics delivery for pockets, going rate with other Dentists is $35-$65 each delivery. I sent a letter to the CEO, no response. I’m filing formal complaints with the regulating authorities…

Went for a cleaning appointment and it ended up being the worst dental experience I have ever had. Waited an hour to get in, after they called me and asked me to come in early. Stayed for an additional hour in the dental chair only for them to tell me that I was not going to get a cleaning on that visit but would have to come back another day. What? Wasted two hours and walked out the same way I walked in!!!!!

If I can give them a zero I would. Someone one said in a review they are like a used car dealer. I totally agree. It’s the worst dental office I have been too. It’s a total sham, they supposedly took a full mouth X-ray and gave me a paper copy of my dental films. Stated I had 3 cracked tooth. But nothing showing on the actual X-ray. X-rays are supposed to be films. Not paper copies. I actually did not have any cracked tooth. I went in for a simple cleaning, and was presented a 4,000.00 bill. Before I knew it my tooth was ripped out and a temporary, put in. I had nothing but problems with the temporary, which caused an infection. They would not clean my teeth. Unless I had a deep cleaning. The dentist plopped my permanent tooth in and left. Next thing I know I am signing a form saying they are not responsible for the problems after wards. I would have to pay for any adjustments, or future visits concerning the crown. The dentist did not even check my bite. My bite is too high. She plopped it in and left. They did not even instruct me how to use my night guard. You’ll regret it the day you step in that office. But, they are overall a money pit. Some of the staff are genuinely good. But, they have to follow their protocol. I feel betrayed by Sage Dental. I read reviews on google, I guess those were fake. Until I ran into trust pilot. Then I realized I had made a terrible mistake by going to them. I have had nothing but pains since I had the permanent cap in. Had the dentist spent a few mins explaining to me that she had ground down the bone between my teeth. I would have been able to avoid an Infected gum. Since Feb 5th is when my permanent was put in, my cheek bone is swollen across my face and to the temple and ear. I have to go back on antibiotics.