Sent my test in over 2 weeks ago, still no results, no one answers the phone, or responds to emails
Sent my test in over 2 weeks ago, still no results despite it saying they provide results within 3-5 days. No one answers the phone, I was number 1 in line according to the automated voice message for 20 minutes eventually hung up. I have sent two emails to support @ mypetsensitivity dot com and still no response.
By Julie H.
Response from My Pet Sensitivity· Feb 9, 2024
Hi, I'm sorry to hear about this, To resolve this issue promptly, I kindly ask you to reach out to us via email or telephone. Our team is here to assist you and ensure that your samples are properly received and processed. Thank you for bringing this to our attention, and we appreciate your patience as we work to address this matter. Kind Regards, Customer Support Team


