Easy
Fast service, easy, very good website.
By Natasha R.
Response from MyMalls· Jun 19, 2020
Hi Natasha, Thank you so much for your review. we are happy to see that you could find your way easily on our website😀 Happy shipping, Raiza
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
523 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyMalls gives you a personal address in the U.S. with express forwarding to your home or business in Canada, Latin America and the Caribbean.
MyMalls (mymalls.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 106 reviews with 4 stars · Clear filters
Fast service, easy, very good website.
By Natasha R.
Response from MyMalls· Jun 19, 2020
Hi Natasha, Thank you so much for your review. we are happy to see that you could find your way easily on our website😀 Happy shipping, Raiza
The service is great, the support team answers your inquiry quickly and with helpful information. The combination option is truly helpful and it saves a good bit of money. Often shipping two items at the cost of shipping one.
By Maven26
Response from MyMalls· Jun 19, 2020
Hi Maven, Seeing our members happy with the service we provide, really gives us joy, Thank you for this lovely review, we truly appreciate it😀 Happy shipping, Raiza
Very transparent with costing. Efficiently moves to the next stage of the process with good communication. I like that I can track my package through each step of the process. Would recommend
By Melissa
Response from MyMalls· Jun 12, 2020
Hi Melissa, Thank you for your lovely review. Transparency and clear communication is a the core of our business, we are happy to see that you have experienced it that way as well. We look froward to shipping more of your package sin the future, Happy shipping, Raiza
I love my malls, they are fast. I give 4 stars, because I think they should accept screenshot as receipt, not al vendors sent a PDF document. If I take a screenshot of an amazon order, my malls will be able to see al the information they ask for.
By Norainis L.
Response from MyMalls· Jun 4, 2020
Dear Norainis, Thank you for your 4 star review! We are glad to see that you are enjoying our service, and we appreciate you feedback regarding the invoices 😃 The reason we cannot accept screenshots is because customs won't accept the invoices that way and to guarantee a hassle free experience with the clearing of your packages we ask for a PDF. We look forward to shipping more of your packages in the future. Happy shipping, Raiza
Being honest, you guys did great, excellent customer service, it was just in receiving the shipment that DHL stopped me from giving a perfect 5 star.
By Adrian T.
Response from MyMalls· Jun 4, 2020
Dear Adrian, Thank you so much for your review, we really appreciate it!😃 We are in constant contact with DHL to improve our service. Happy shipping, Raiza
I have used My Malls for my shipping to Barbados twice so far! They are very transparent with upfront charges. No hidden fees etc. Their customer service team is very friendly and responsive! One thing I would like improved is the ability to combine/consolidate more packages into one. Their current limit is 3, but other competitors allow more/unlimited. Would recommend to anyone shipping items out of USA!
By Ahmad L.
Response from MyMalls· Jun 1, 2020
Dear Ahmad, Thank you so much for your positive review, we truly appreciate it! Transparency is very important to us and we are happy to see that you recognized that 😀 We look forward to shipping mor eof your packages in the future. Happy shipping, Raiza
In my three months of becoming a member I'm impressed with how organized Mymalls have been with handling may packages. They have allowed for me to see my packages once they have arrived, they always give me step by step updates with what's taking place with my packages and they send my packages to me on time.I especially appreciate the ability of combining my packages instead of paying to ship separate packages to the final destination.
By Bev B.
Response from MyMalls· May 26, 2020
Dear Bev, Thank you so much for your wonderful review, we truly appreciate it. We work really hard to assure that our members have a hassle free shipping experience and that they are informed about the status of their package along the way, and we are really happy to see that reflected in your experience. We look froward to shipping more of your packages in the future. Happy Shipping, Raiza
My malls is super user friendly. Combining up to 3 packages is very convenient and cost effective.
By Roseanna M.
Response from MyMalls· May 26, 2020
Dear Roseanna, Thank you so much for your review, we are really happy to see that you enjoy our repack & combine service😀 we look forward to shipping more of your packages in the future! Happy Shipping, Raiza