Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
Gene FoodSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Gene Food, we help people tailor their diets and lifestyles to their unique genetic makeup so they can look, feel and perform their best.
Gene Food (mygenefood.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 59 reviews with 5 stars · Clear filters
Very fast response to questions (I had uploaded the wrong file) and also report generation. Interesting report taking into account individual genetic data. One thing I was surprised to see missing was a reference to high Homo-cysteine levels due to MTHFR and B12 methylation issues . . . I will send a note as soon as I figure out how . . .
By Julia M.
Their service is very outstanding and very fast
By Elite R.
I love that there is in-depth information re: SNP's, and how, if, or why you may want to supplement or not. The diet suggestions are good as well.
By MaryJane H.
Response from Gene Food· Jul 9, 2024
Thank you, Mary Jane!
I sent a message about incorrect data and received a quick reply promising to verify and correct the mistake.
By Mike
Response from Gene Food· Jul 9, 2024
Thanks for the review, Mike, we are glad to hear the support team was responsive.
special thing! once in a lifetime! recommended to everyone! you will never regret doing it! trust me it changed my life!
By Karina
Response from Gene Food· Jul 9, 2024
Thank you, Karina!
Really helpful.
By Mark W.
Response from Gene Food· Jul 9, 2024
Thanks Mark.
I had an issue accessing my account and email the company. I received a prompt response the next morning (from a human) and the issue was resolved.
By Chrissie
Response from Gene Food· Jul 9, 2024
Thank you, Chrissie.
Very responsive. I did receive a reply within a short time however the description of the services led me to believe that it was a little more sophisticated than simply dietary complete dietary recommendations. That was my fault. Definitely very nice to work with and as far as the far as being trustworthy I would have to say that they're honesty and integrity was Superior to many other companies I have dealt with.
By Christine
Response from Gene Food· Jul 9, 2024
We are glad to hear that you had a good experience with Gene Food, Christine. Very happy to hear that we earned your trust.
