Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
Gene FoodSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Gene Food, we help people tailor their diets and lifestyles to their unique genetic makeup so they can look, feel and perform their best.
Gene Food (mygenefood.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 59 reviews with 5 stars · Clear filters
Learned so much about my diet from Gene Food!! I have recommended it to my family and friends!!
By Frank B.
Response from Gene Food· Nov 15, 2024
Thanks Frank, we are glad to hear you had a positive experience.
I received some excellent diet and health guidance from gene food. The kit I received was well designed and simple to collect and return my saliva sample. When I had follow up about my results I was able to get a fast response and get detailed feedback. Overall 10/10 customer experience and value.
By Ross J.
Response from Gene Food· Nov 15, 2024
Ross, thanks for the review. We are glad to hear that Gene Food offered valuable insights.
At first I was upset because I received unfulfilling information: that I was extremely likely to have problems with x and y things, but I did not have those issues, so what did it mean? Long story short, via email, John at Gene Food provided me with guidance that was of very high value for my nutrition going forward.
By Serge K.
Response from Gene Food· Nov 14, 2024
Glad it worked out in the end, thanks Serge, we appreciate your business.
The GeneFood team was responsive and thorough. When I had a technical question, the team arranged a video call directly with the CEO, John O'Connor. John called me promptly via a Zoom video call from his vacation. He answered all my questions - and more. I am very impressed with John and his team as persons and as professionals.
By Michael F.
Response from Gene Food· Jul 9, 2024
Michael, thank you for your business and the kind review; we are happy to have been of service.
After researching various test kits, I chose Gene Food's kit for its thorough approach and reasonable price. The kit came with easy-to-follow instructions. I upgraded to the premium plan for more detailed reports, and it was definitely worth it. The reports gave me valuable insights into my genetic makeup and dietary needs, helping me make informed decisions about my diet and lifestyle. I did run into an issue logging in to view my results, but when I reached out using the contact form on their website, they responded and resolved it within 24 hours. Overall, I'm very happy with my experience.
By Mel
Response from Gene Food· Jul 9, 2024
Mel, thank you for taking the time to write this review. We are happy to hear you had a good experience with our product.
I was working with a functional medicine practitioner who ordered a bunch of lab work on me at the time I did the Gene Food test. The results were 100% in line with the results of my lab tests, which was validating for me. I also spoke with a Gene Food rep who went over my results with me in detail. Excellent product and customer service! I highly recommend them; you will receive a wealth of valuable information about your health!
By Ali K.
Response from Gene Food· Jul 9, 2024
Ali, thank you for your review; we appreciate you and everything you do for your clients in Jackson and Bend.
Attentive service along with helpful information. They keep up with the current trends.
By Carol M.
Response from Gene Food· Jul 9, 2024
Thank you, Carol. If there is anything you need in the future, please reach out.
Great product, I really got some useful insights based on my profile. Hope they continue to grow and offer even more services.
By Carlos H.
Response from Gene Food· Jul 9, 2024
Thanks Carlos, we are pleased to hear you found value using Gene Food.
