Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
789 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 236 reviews with 5 stars · Clear filters
Needed an eye exam that I could do without waiting and they provided it. Good selection of frames with a loyalty program that will be helpful since my job damages my lenses quickly even with all the perks.
By doug S.
Loved that I was able to get in that day and get what I wanted
By Stephie
I visited Eyelab and I was pleased to be greeted by Bridget and her co- worker when I arrived . The quality of customer service, work ethics at its best! I was explained with Detail, the quality and choices that I could make when I chose my lenses. Overall five stars don’t miss out visit Eyelab, Located in Florida city Florida. ask for Bridget.
By Maria M.
I was so scared when I snapped the wire on my glasses. I was so relieved that he fixed it in 15 minutes free of charge. It is so hard to find good customer service these days. Thank you very much.
By Kevin B.
I visited the Albermarle Road location and I was sort of leery to visit at first. Once I arrived whatever doubts I had quicky vanished. The employees were polite and super nice and professional!! They have a variety of nice of frames to choose from. Excellent service and prices!
By Deborah W.
You have the best associates that works in your establishment they help me out or my eye exam and I didn't have the money for my glasses and no place never did that for me and I love that about your establishment I give them a five-star
By Karena H.
Staff was helpful and courteous. Explained things like lineless bi-focal to an old guy so that I could understand. Positive experience
By Shawn D.
Malik!! What a great guy! He made my experience so much better than I expected. I walked in cold off the street, no appointment and just hoping to get a feel for the place. I ended up getting my eye exam, shopping for frames, and ordering lenses! I have to use expensive lenses because I need + lenses, far sighted and regular lenses would be like looking through coke bottle bottoms! I paid so much less than the last time I bought glasses. Being retired, I have to be mindful of large expenses like glasses. Malik went above and beyond in helping me with all aspects of my glasses! Thank you again, Malik! Opelika, Alabama
By Marsha D.
