Emma Inc.Reviews of myemma.com

Around the clock attention spent by many of Emma's Compliance Team resolving a problem over the last 5-day period.

Authentically helpful and skilled customer service.

Excellent customer service that was friendly and helpful and didn't talk to me like I was either an idiot or must have done something wrong. My issue was solved quickly and I was given some great tips for trouble shooting in the future.

We had an issue, which was resolved quickly, and we were given advice to simplify our process.

Great service

I've been using Emma at my company for nearly a decade. Yesterday, I had an issue with the new editor for which I needed to call customer support. There was no wait, I was on the phone with an agent almost immediately. The agent who helped me was knowledgeable and patient. Once he understood my issue, he was able to answer my questions and provide a solution, which he then talked me through. The whole process only took a few minutes. I ended the conversation with a practical workaround for my problem and a trick to use in the future.

I have always been super impressed by how incredibly helpful, patient, dedicated, and NICE Emma's tech support staff have been. I can usually solve issues that come up by perusing their help screens (which are quite clear and easy to follow) but on occasion I do need the help of a live tech support human being. Emma excels in this area and it is so appreciated!

Great system. Thanks you. Easy to use.