MyEMMA support is superb!
When I was able to speak to someone in Support, the issue was resolved in minutes! GREAT experience!
By Penelope Randolph K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
231 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get more from your email marketing. Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma Inc. (myemma.com) has 231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 180 reviews with 5 stars · Clear filters
When I was able to speak to someone in Support, the issue was resolved in minutes! GREAT experience!
By Penelope Randolph K.
I really appreciate the great customer support experience offered by Emma. Besides the platform being very user friendly, the customer support is a big reason that I'm an Emma customer.
By Tami B.
We've used Emma for a few years and it has served us well. Their email builder is intuitive and capable, and their support team has always been helpful.
By Wilson
The agent that helped solve my login problem was very fast at finding the reason and the solution. And, he was super friendly and a good listener. Thank you!!!
By Lila C.
My call to customer support was answered quickly, and the support person was amazing. He listened to me carefully, gave me confidence that we would find a solution and solved my problem efficiently. One of the best customer service experiences I've ever had!
By Robin C.
I received specific details on how to resolve my issue with text formatting. I'm very grateful for Emma and its team of exceptional professionals!
By Karen K.
The customer service rep was kind, patient, and very helpful. She answered my questions, pointed me in the right direction, and exhibited patience and understanding. She is an excellent representative of Emma.
By Chris S.
Tech response was prompt and answered the questions I asked.
By Lucy C.