Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,027 reviews
Alloy HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 139 reviews with 2 stars · Clear filters
I’m getting a lot of acne’s all of a sudden. My skin also looks very dehydrated
By Hanne E.
Response from Alloy Health· Nov 26, 2025
We're sorry to hear the product didn't agree with your skin! If you need any help or have additional questions please don't hesitate to email our support team.
I feel I got garbage products, they do not require a signature not are we given the option of that. My products were left in the sun and even the new box of stuff that I stayed at home to get just didnt work for me.. almost a year ago I tried vaginal estrogen's and it too burned and was awful.. My dr. is fabulous very sweet and knowledgeable I feel alloy doesnt provide good quality products or enough freedom to have choices in delivery.
By customer
Response from Alloy Health· Nov 17, 2025
Thank you so much for taking the time to share your experience — I’m truly sorry to hear how frustrating this has been. This is absolutely not the experience we want for you, and I completely understand why you’d feel disappointed. Regarding delivery: while our shipments typically don’t require a signature, your packages should not be left in conditions that compromise product quality. We’d love to work with you to find a delivery option that’s more reliable for your location and make sure this doesn’t happen again. As for the products themselves, I’m sorry to hear they didn’t work well for you — especially given your previous experience with vaginal estrogen. Everyone’s body responds differently, and your comfort and safety always come first. I’m glad to hear your Doctor has been wonderful, and we’d be more than happy to help you explore alternative routes that may be gentler and a better fit for you. Please reach out to our support team so we can make this right. We want you to feel confident in both your care plan and the products you receive, and we’re here to help every step of the way.
So expensive.
By Amy
Response from Alloy Health· Nov 5, 2025
We work hard to keep our prices low and are one of the most competitive options out there when it comes to pricing. Each Alloy member also has unlimited access to doctor messaging. Thanks for giving us a shot!
Expensive, and deceiving in pricing and difficult to cancel prescription.
By Majken E.
Response from Alloy Health· Oct 31, 2025
Thank you for your feedback, Majken. We work hard to keep our prices low and generally speaking, our service is one of the more affordable Telehealth options on the market today. We apologize that you did not love your experience with Alloy. We have cancelled your prescription and truly wish you the best on your healthcare journey!
Not a fan of the serum, it’s thick, sits on the skin, and doesn’t feel like it absorbs. It’s difficult to disperse in the pump, and feels like I’m putting aquafor on my skin. I switched the script to the face lotion, and much much prefer it. I’m excited to see results, early yet, and read it can take 6 mo’s, but the science and research is there, and am committed to using it for at least 6 mos. Experience with the doctor, ordering, contacting support, etc was flawless and I recommend using Alloy, just not the specific product of the serum.
By kr C.
Response from Alloy Health· Oct 14, 2025
Hi there! We're so sorry to hear the serum was not a fit for you. We hope the cream is a much better fit! If you have any questions or concerns, we're always here to help.
Nothing changed since I've taken the spray.
By Beryl D.
Response from Alloy Health· Oct 6, 2025
Thank you for sharing your feedback. Please remember that you can message your doctor anytime to discuss your symptoms or how long it may take to notice results. Just log into your account and click 'messages'. If you have any trouble with this, feel free to send an email to [email protected].
Waiting to hear back from customer service as I have concerns. Sent initial email on 9/22/25
By customer
Response from Alloy Health· Sep 24, 2025
Hi, it looks like our support team responded to your email on 9/23/25! Feel free to continue to conversation over there.
I probably haven’t used the product as much as I should so I can’t give a good review but I have to use a paper clip to push on the bottom of the bottle to make it work. The paper clip was customer services’ idea as a solution to my complaint.
By Camille H.
Response from Alloy Health· Sep 22, 2025
Sorry to hear about this! It looks like our support team has sent you a replacement. If you have anymore concerns, we're here to help!
