product does not work as advertised.
product does not work as advertised.
By customer
Response from Alloy Health· Apr 21, 2025
We're sorry to hear the product was not the best fit and wish you the best on finding care that's right for you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,027 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 375 reviews with 1 star · Clear filters
product does not work as advertised.
By customer
Response from Alloy Health· Apr 21, 2025
We're sorry to hear the product was not the best fit and wish you the best on finding care that's right for you!
There is not way to comunícate with them. Bad costumers service.
By customer
Response from Alloy Health· Apr 18, 2025
Hi there! We offer both live chat, email, and SMS support. Shoot us a note at [email protected] and we'd be happy to help.
O cream does not seem to work like it’s supposed to work like they say. Tried it 4 or 5 times now, messages the Dr, took his suggestions, still nothing. My fiancée is so frustrated and irritated. I’m so frustrated and irritated. I feel completely let down by this. And it wasn’t cheap
By Todd B.
Response from Alloy Health· Apr 17, 2025
We are so sorry to hear this product wasn't a great fit. If you need help stopping your subscription definitely reach out to our support team prior to your next bill date so they can assist you!
can't get pump to work
By Johann G.
Response from Alloy Health· Apr 16, 2025
We're sorry to hear this! It looks like our team replied to your email on April 9th with directions on how to resolve this (turn the bottle upside down and tap on the counter). If that doesn't fix it just reply to the email and our team will take the next step to resolve this for you.
No noticeable difference in my case. A lot of money.
By customer
Response from Alloy Health· Apr 15, 2025
We're sorry to hear you haven't loved things so far. If you need help adjust your subscription please be sure to address that via your account or contact support for help!
Scam…. Over priced.
By customer
Response from Alloy Health· Apr 10, 2025
We're so sorry to hear you weren't happy with your experience - that said the product you received will last 90 days if used as directed by your doctor. We hope this helps and wish you the best on finding a solution that best fits your needs.
Only used product twice and suffered from a painful UTI and had to get antibiotics treatment. I tried to get a refund because I am allergic to the products but your company stated that you all do not offer refunds on used products. So this is a lesson learned and a place that I can alert my colleagues, family and friends that the Alloy company does not stand by their products and may need to perform a more extensive assessment before issuing medications to the public
By customer
Response from Alloy Health· Apr 3, 2025
We are sorry to hear of this and encourage you to share with our doctor if you haven't yet. Please note that if you had filled this at your in-person pharmacy, they would be unlikely to refund you in this case as well. We totally understand it was not the outcome you were hoping for but wish you the best on finding care that best fits your needs.
Horrible, paid $161.00 for the estrogen cream for the face, product would NOT come out of the pump, it’s been weeks, nothing comes out of product and they refuse to refund money. Worst Scam ever !
By Margaret
Response from Alloy Health· Apr 2, 2025
Margaret - we're so sorry about this. Our team will reach out via email to close the loop here. You're definitely owed a different solution than the one you received!