Product that should have been sealed…
Product that should have been sealed came to me opened. Company refused to exchange and/or send replacement. This is not an item that is compounded in anyway and should have 100% had the safety seal intact. There is zero reason to have the safety seal missing on cream that is sold in the same manner as if from a typically pharmacy. Alloy and/or any variation of a third-party should not have opened Estradiol vaginal cream supplied in a standard dosing. The interior metal safety seal that should be punctured by the consumer was done so before it arrived.
By Melissa
Response from Alloy Health· Jun 13, 2025
We're sorry there continues to be confusion here! This product is pre-filled and packaged by the manufacturer - not by Alloy nor by our partner pharmacy. The manufacturer does not seal this product so you received a shipment that is perfectly safe for use.



