Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,027 reviews
Alloy HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 181 reviews with 3 stars · Clear filters
The customer service response is taking too long
By Luciana M.
Response from Alloy Health· Feb 6, 2024
We're sorry for any delay! It does look like our team was helping you out earlier today and you're all set!
I’ve sent several emails about my lack of progress with hormone treatment as well as Ocream and I have received a response regarding either. Only request for ratings.
By customer
Response from Alloy Health· Feb 5, 2024
We just took a look and it appears your email from Thursday was answered Friday morning and our team took care of canceling your subscription. If you need further support please feel free to follow up via email!
Edit update: Two days after I wrote this review, I received an email response back from my original email stating that they did cancel my subscription as requested. I will change my one star review to a three star review. The only reason I am not giving them a 4 or 5 star is due to no customer service support phone number. No customer service phone number to contact company. Email did not resolve my trying to cancel my subscription. Text message was not replied to either. I’m not sure how to cancel my subscription if the company has set it up that it cannot be done on line and they do not answer an email except to say you can change the delivery date in the app. But, no way to stop the delivery.
By Cheri C.
Response from Alloy Health· Jan 11, 2024
Hi there! It looks like our email team replied within 24 hours and cancelled your subscription as you'd requested so you are all set! Please reply to them directly if you had additional questions or concerns.
Ordered my item. Timely response from provider. Order placed in November. Still haven’t gotten said purchase but have been charged. When I check the cream isn’t due to shop until January 31st? No communication about a delay. Glad this wasn’t birth control. In this climate I’d be with child by now.
By Allison
Response from Alloy Health· Dec 19, 2023
Hi There - our team reached out to you about some allergies that you'd listed. We had not heard back and were unable to ship the product. If you can shoot us a reply that'd be great! Just login to your Alloy account and click 'messages'.
My hot flashes are starting to go a little bit. I'm feeling a little better
By Allyson C.
I just started the cream last night so I dont have any feedback yet. 👍🏽
By GDB
Overall a good service but the response time from the physicians are not good. I sent a message to the doctor over 2 weeks ago with no response.
By Jennifer
Response from Alloy Health· Nov 27, 2023
Hi there - we've followed up via email with more information!
I do like the cream
By Janet M.
Response from Alloy Health· Nov 27, 2023
If you reach out to our support team we can supply an itemized receipt that can be submitted to your insurance to see if they'll reimburse! Contact us at [email protected]
