Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
241 reviews
Mutual Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL.Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets.Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money.We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution.In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."
Mutual Credit Union (mutualcu.org) has 241 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 224 reviews with 5 stars · Clear filters
Mrs. Claiborne is the BEST! The others tellers there are great. Atmosphere energy and vibe is just peaceful as soon as yu walk through the door. The branch in Raymond,MS is AMAZING.
By LAQUITA
Response from Mutual Credit Union· Oct 11, 2023
We're here for the good vibes! Thanks, Laquita!
The customer service representative, Candace Bennett was very professional and helpful.
By MORINE
Terri was very helpful. She explained the process very well. She aided the entire way. She made me feel like a valued customer.
By DEMETRIUS
Response from Mutual Credit Union· Oct 11, 2023
We love Terri! So glad you left feeling valued.
Friendly great staff
By MICHAEL
Every since, I opened an account up with Mutual Credit Union I have been very satisfied. I have been treated like a real person. Everyone has been so, kind and helpful. All of my needs have been met and I received a personal thank you for doing business!! Who does that?
By Bertha
Easy online experience
By LAURA
Able to use co-op banking institution to deposit and withdraw money.
By CEDRIC
Ease of use to accomplish what I needed to do.
By THOMAS
