MusicDigiReviews of musicdigi.com

Had my submission rejected, tried to speak to customer support about it but have no one responding to an email after 19 days. Trying to get a refund but not hearing anything from the support team.

3 days back I buy Plan but after some time our mind change and they are not refunding us. Even not replying

They did NOTHING!!!!! Took my money, didn’t distribute ANYTHING, and then blocked my account with no response when I inquired!!!!!! DO NOT LET THEM STEAL FROM YOU!!!!!!

They are a scam company. There is no customer service and they are invisible when you need to know why your song is not being distributed. They charged me and did nothing. I'm reporting them to the BBB.

If it wasn't this ban, it will be a 4-5 star experience. Let's not talk about the price for now, they delivers what they promised for 2 years of my subscription back when their price was still 39.99. And then, the price went up to 59.99, their payment integration went broken saying my credit card is not valid, which I had fixed by re-entering my credit card info, so far so good yet. Still not complaining yet, software bugs are inevitable. Here comes the elephant in the room. I was helping my friend to release a piece of music as usual, trying to check on the QC status the next day just to find out my account was BANNED out of absolutely nothing. No notification, no email, no nothing stating the reason for that. So I sent an email to ask if there is anything I could help or at least I get to know the reason and take down my releases there, and you know what, it's almost a whole week, and still not getting anything back from them. Absolutely, awful. Just the mere fact that they could ban you without formally notifying you is just horrifying, and is more than enough to stay away from this distributor for life. Imagine getting banned for fun, that's what you get for paying 40 bucks a year :) UPDATE: They did replied me after my warning on them, the replied reason is simply "We found fraudulent activities on your account", all without any explanations nor do I even did anything before. One unexplainable irrational company, absolutely terrible experience

I was going to submit a ringtone with them. It says on their pricing it's a one off fee of $4.95 but when you sign up the only option is to pay for a $60 plan. I'm glad I came here to read the other reviews of this issue as I've saved myself a lot of wasted time and money.

My review deserve a little bit of time but I think that could be useful... At the beginning, I wrote to Musicdigi before opening the account asking them if I could publish different artists and they answer me " no problems: as many artists you want without any charge". Ok then: I made my account paying the bill of 39,99$. I uploaded my first song and this were published: ok, so far so good. Then I uploaded 3 songs: I waited some days for the pending moderation...nothing happens... Then I deleted these songs and re-upload them... few seconds later an email saying: your account is blocked because of fraudulent activity... What? these releases aren't yet online! How could it be? They ask to give them id card, passport and any other prove that claim my copyright...in 5 days otherwise they close my account.. Ok .. I email them all the documents and after days waiting no one responded... I mailed again without any answer... Very strange... Very quick to take money but very slow to respond... Ok, another mail asking for a full takedown and a refund... All the operators of music digi vanished... keep in mind that they have my songs and I don't have the access to my account in order to get at least the Isrc code for publication on another distributor.. so, exhausted, yesterday I wrote my first review on trustpilot (obviously 1 star). This morning I saw my releases published and I could enter my account...ok, maybe a mistake.. I removed my negative review from Trust pilot: we have solved the issue... I go to enter my account and....banned again!! My releases are online from few hours and I cannot do anything!! It's correct in your opinion? I'm publishing from 2018 and nothing like this happens before...so, they literally stolen my songs even if I asked a full takedown keeping on get the royalties!! I don't need a refund anymore: I can give away 39,99 $ but you can't take my songs gaining up: answer to my email and take down all the songs.. at the end: do you think that they can be reliable people? Do you trust them? Can you put in his hands your work? Definitely not: that's why I don't care about the refund! I just want to close definitely with Musicdigi and have back my songs! I've send you the certification that prove that I've the 100% rights on them and you're keeping them ! And, furthermore, you didn't answer to my mail , just to the first and just to picking the subscription fee... Unreliable service! P.S. Very strange that just positive comments have few words.. negative (like mine and others) unfold better the cause of the review... Shame!! After my review 2 new reviews in order to establish the positive rating!! Shame without limits... I've rewritten this 2 times because I suspected this kind of behaviour....infact I've followed my review in order to unfold how that company works.... Free to get a new account and free to lost 39,99 $ fee.... Greatings...

Banned... They never refund me the 39,99 USD....