Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
173 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 161 reviews with 5 stars · Clear filters
Very professional and friendly. Alijah not only walk us thru the purchase, he was able to answer questions during our call and after the call was completed. If I could give a 10 star rating, I would. Keep it up.
By choua X.
Alijah was great to work with. Very upbeat!!
By Brian M.
Customer service was excellent! I really appreciated how they reached out to verify my order and ensure everything went smoothly. Vica was very helpful and provided excellent service.
By Maharai P.
Vica was great to work with, super satisfied.
By Adam D P.
Savannah was very polite and comprehensive in her review. Really appreciate the service call and ensuring everything was on track!
By Joseph G.
Vika really was attentive and on top of my shipping issue with a product I ordered. She was informative and did an excellent job in solving my issues. Would recommend all representatives learn from her professionalism and customer service abilities.
By T T.
Vica was great. Despite some technical difficulties they got in contact with me and have been a pleasure to communicate with.
By Jason F.
Vica was so patient and helpful! Very knowledgeable and took the time to walk me through everything.
By Necia D.
