good and fast service
good and fast service
By Robert W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
242 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Multicopter Warehouse is the nations leading Authorized DJI Dealer and Repair center for Consumer and Enterprise products. Join the aerial revolution!
Multicopter Warehouse (multicopterwarehouse.com) has 242 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 17 reviews with 4 stars · Clear filters
good and fast service
By Robert W.
Las gafas con muy buena presentacion y funcionan muy bien , a la unidad aerea ocusync , solo hasta ahora le veo un problema y es que en el primer vuelo con las antenas de mayor ganancia , solo cosegui alejarme 400 mts y ya perdia la señal , lo cual me tiene muy triste . De otro lado la mayoria de grabaciones en las gafas y en la unidad aerea se han dañado .
By Luis Fernando S.
Had exactly what I was looking for.
By Walt
Everything was great except for the part that said free shipping, but I still had to pay...called the number and was told that they will get back to me on the refund for the shipping, but no one called and got no refund.
By Ricardo L.
I have had no real complaints with Multicopter Warehouse. If I were being nit-picky, I would say that the shipping sot on one of my purchases was a bit high. Orderd a small part that cost roughly $25 and weighed less than a pound, expedited shipping cost as much as the part. I will say that they ship very quickly, have yet had the need to communicate with them directly. Will, and have continued doing business with them...
By Aero-Drone I.
Easy to order from . Would be nice if they did trade ins and sold refurbished equipment . I would bye again from them
By John M.
staff was very friendly and helpful order online was very easy also had an issue with by battery and I was helped. very good customer service
By james H.
Service was great. Only reason for 4 stars instead of 5 was because of extra steps we needed to do like sign a credit card waiver and scan and fax back for $1500 purchase.
By Robert W.
Response from Multicopter Warehouse· Jan 18, 2018
Thank you so much for taking the time to write your review. We take our customers' security very seriously and apologize for any inconvenience regarding our processes.. we try to make it as easy as possible, and once you're an established customer you won't be required to do that anymore. We greatly appreciate your business!