MrsbathroomsReviews of mrsbathrooms.com

Awful experience

Sadly we were also were conned by Steve Brooks and gang of fitters. Many customers cite name/address changes to company etc. Certainly wouldn't recommend as we were horrified at our bathroom. The lies, strops, lack of knowledge no shows, pitiful excuses, the hours spent waiting in for fitters who had no intention of showing up - the list goes on. Our hard earned lined someone's bank account though. Gadget won't allow me to enter correct date so apologies for that.

We trusted Steve Brook and Paul Newton, Phil Prior with upwards of 6 grands to do a tiny bathroom upgrade and it took 2 months from initial deposit paid in September for an instant week of delivery from 09 October to finally somehow got the bathroom work started on the 25th October and still waiting for the completion. They left the job half finished tiling flooring not finished, extractor fans backfaps ( I ordered as cheapskates didn’t include those;) also reported and following up daily as dirty water coming through the basin tap and still not getting anywhere even though they have charged for 1 year of warranty. I am here to warn others as well as look for suggestion on getting them reported. I don’t wish even my worst enemies to ever face what I did with these total crooks. No professionalism, no paperwork, no real proof of new fixtures and installation, no checks/ Steve takes all the money upfront and then leaves the fitters to collect their due right at the end.

Steve brooks also operates under the names Homefit Bathrooms, and Supreme kitchens and bathrooms, both of which have bad reviews too. He's a cowboy with no manners, no businesses sense, no customer service skills, and no heart. He will ask you for links of parts you want, and then see what damaged old stock he's got in his yard and send you that instead. He will take most money upfront, so by the time you get the parts he's long gone and will leave either Phil or Paul to deal with it, who won't claim responsibility for anything. These guys took my ill dad's pension pot and showed no remorse. I was left with no bathroom and my family having to try and fit the bathroom themselves as we had no money left. Reading other reviews it's a good job I cancelled the job when I did as his fitters are known to do terrible jobs and leave people with leaking appliances. Steve I am taking this a lot further, you've conned a lot of people and got away with it, but you've messed with the wrong people this time.