Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
Delivery takes way too long it is ridiculous
By Steve H.
Response from MrFluffyFriend™· Jun 5, 2022
Hello Steve, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. As per tracking update, your package has been delivered already. If you need any assistance please send us an email and we are here to assist you.
The larger bed doesn’t have enough stuffing at all and the stuffing is very slippery when she steps in and out of the bed for my old dog. The bed now lays flat as a pancake!! Now the little bed works fine for our small dog. So frankly these beds need way more stuffing. Don’t waste your money.
By Cheryl K.
Response from MrFluffyFriend™· Jun 5, 2022
Hello Cheryl, Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
Then bed isn’t think enough on the base.
By Jeannie L.
Response from MrFluffyFriend™· Jun 5, 2022
Hello Jeannie, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product. We try to constantly improve our products and services with helpful feedback like yours.
Long delivery time
By Cavalier
Response from MrFluffyFriend™· Jun 5, 2022
Hello Cavalier, Thanks you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Product quality was good once received, but delivery time was weeks instead of days as promised.
By Tom H.
Response from MrFluffyFriend™· Jun 5, 2022
Hello Tom, thank you for your feedback. We are working to fix it so that an incident like this never happens again.
not sure if it should be 2 or 3 stars. bed is nice and fluffy but does not lay straight on floor. it tips over a bit to one side which my dog doesnt like. i cant get him to really use it. i wish the bottom had more padding- the sides are nice and fluffy but the bottom is so thin, its like lying directly on a hard floor. disappointed. was expecting something much better.
By deborah M.
Response from MrFluffyFriend™· Jun 5, 2022
Hello Deborah, Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
Much smaller that expected, poor quality and took ages to arrive!
By Karen D.
Response from MrFluffyFriend™· Jun 6, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
I was expecting the bed to have more filler in it than it does.
By Jay
Response from MrFluffyFriend™· Jun 6, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
