Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
My dog has not been on my fluffy bed yet. She needs time to get use to it
By Edna C.
Response from MrFluffyFriend™· Sep 4, 2022
Hello Edna, give it some time. Some of them may need some time to accept the bedding as part of the home. Thank you for your review!
I was so excited to get this bed for my very anxious Pitt Bull. His fear is thunderstorms…I was so disappointed when the bed arrived as it felt like it was missing most of the stuffing. There is hardly any padding in the bottom where Cooper would lay. I would not recommend for a larger dog unless sleeping on the floor is what you are after.
By Jean B.
Response from MrFluffyFriend™· Sep 4, 2022
Hello Jean, we are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
The product themselves are fabulous but, they took so long to come and after the initial purchase there was no communication from you. I thought I had been taken for a ride. Then only half my order arrived one week and the other half of the order arrived almost a week later
By Mia
Response from MrFluffyFriend™· Aug 30, 2022
Hello Mia, We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself. Thank you very much for your purchase!
I have had a cheap version of this roller for a few years. As our two dogs sleep on our bed it needs rollering every morning. Thought it was about time to get a new one. I was quite disappointed as it does not pick up as much hair as my other one. Usually really happy with purchases from this site.
By Janet
Response from MrFluffyFriend™· Aug 30, 2022
Hello Janet, we are sorry to know you were not satisfied with our lint brush. I want to make sure that this matter is resolved. You can contact us via email at [email protected]. Looking forward to hearing from you!
Bed was not as thick or as fluffy as the picture showed.
By Terrie B.
Response from MrFluffyFriend™· Aug 30, 2022
Hello Terrie, we are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Very slow delivery
By Mr Francis C W.
Response from MrFluffyFriend™· Aug 29, 2022
Hello Francis, we are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
I’m happy with product . But dissapointed with how long to get product. I’m thinking about buying 2 more for my other sons dogs. But will buy through Amazon. Hope u improve your delivery service
By Raymond L.
Response from MrFluffyFriend™· Aug 27, 2022
Hello Raymond, we are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
My standard poodle has been difficult to get to sleep in beds. this one is not much better, and it's too small even though I got the recommended size.
By Leslie
Response from MrFluffyFriend™· Aug 24, 2022
Hello Leslie, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
