Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
I ordered this for my cat. The fluffy cat bed arrived quickly and on time. The quality is great! So far, the cat is ignoring the new cat bed.
By denise B.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Denise! Please give it some time. Some of them may need some time to accept the bedding as part of the home. Thank you so much for the feedback! 🐾️🐾️
Quick delivery. Soft material. My pups love it. Just wish they added a bit more fluff to the centre part where my pups lay. It flattens out so much I can feel the floor underneath.
By Sheena S.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Sheena! Nothing makes us happier than knowing your pets love the beds. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
All ok second time around
By Jack van D.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Jack! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
I looked at an online ad for my fluffy friend and thought the dog beds looked fantastic so without research I ordered a bed for my dog and straight away got an order confirmation email which I thought was great.Then nothing for around three weeks until I got fed up waiting and tried to contact the company but they don't have a phone number so I emailed my displeasure.I did get a reply a few days later and the bed did actually arrive soon after.Its absolutely lovely and my Papillon loves it.i really have to say what a lovely thing to see.If this company can improve its shipping it would help enormously.
By John F.
Response from MrFluffyFriend™· Jan 25, 2023
Hi John! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Was worried when I read some reviews. Took longer than I expected as I hadn’t realised it was overseas, only by days. However, customer service was quick to respond and the bed is great. Needed lots of fluffing up but our rescue loves it, and it’s still completely intact!
By Richard H.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Richard! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
The first thing our pup did was sling the bed around like a toy and chew on it. I was discouraged that she would not take to it as she has bathroom rugs and other types of mats and blankets. I was also concerned that it might be too small because she is exactly 25 lbs. (minigoldendoodle) and I didn't think she would fit! Within 2 days she was using it to sleep at night YAY! as well as napping during the day. She still uses her other mats, etc. but I have to say that she seems to spend the majority of her time sleeping in the Fluffy Friend. She is not picky about which "side" she sleeps on either. Since she still likes to drag and toss it around (I was hoping the bumpy side would prevent the dragging, but nope) I still worry about her chewing the "fur" off like she did a toy rabbit once, but so far I haven't found any on the floor. Glad I made this purchase.
By Meg
Response from MrFluffyFriend™· Jan 25, 2023
Hi Meg! Nothing makes us happier than knowing your pets love the beds. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Dog loves the bed! No zippered cover to wash
By Terri H.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Terri! Thank you so much for your positive feedback. Nothing makes us happier than knowing that your pet loves the bed. You can contact us via email at [email protected] so we can look for solution together regarding the washing instructions. Looking forward to hear from you! 🐾️
Seems to be a cosy comfy bed for our dog.
By Andrew
Response from MrFluffyFriend™· Jan 25, 2023
Hi andrew! Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. 🐾️
