Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Love the dog bed ,but it is a lot smaller than I expected. I have a small standard poodle .
By Rose D.
Response from MrFluffyFriend™· Sep 15, 2022
Hello Rose, I really appreciate you taking the time to share your experience with us. I am sorry to hear that it was smaller than expected. We try to constantly improve our products and services with helpful feedback like yours.
Love the product but hate the color. The color for apricot in your ad was really more of a beige. I ordered based on your picture. It is orange and I absolutely hate orange. Very unhappy about this.
By Geri W.
Response from MrFluffyFriend™· Sep 15, 2022
Hello Geri, thank you for your review. It means a lot to us here at MrFluffyFriend. We try to constantly improve our products with helpful feedback like yours.
I ordered the green bed, you sent the blue. My pup loves the bed but disappointed I did not get what I ordered.
By Georgette G.
Response from MrFluffyFriend™· Sep 15, 2022
Hello Georgette, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
My dog loves the dog bed however the purchase process was horrible. I understand that your company is in crazy CA, however it should not take a month to ship a product from CA to VA.
By Bernadette G.
Response from MrFluffyFriend™· Sep 14, 2022
Hello Bernadette, We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
My review is based on the product. We purchased the XL dog bed and I'm disappointed with the lack of filler or stuffing. I assumed that it would have a reasonable amount in the base or bottom of the bed. It has very little, I assume zero. The sides of the bed have stuffing but the bottom feels like you are laying directly on the floor.
By Toni G.
Response from MrFluffyFriend™· Sep 13, 2022
Hello Toni, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
It’s just ok , not enough filling inside . Needs more . Disappointed.
By John B.
Response from MrFluffyFriend™· Sep 13, 2022
Hello John, I am sorry to know you are disappointed with our product. We try to constantly improve our products and services with helpful feedback like yours.
The bed is n it nearly as fluffy as it was pictured.
By Earl P.
Response from MrFluffyFriend™· Sep 13, 2022
Hello Earl, thank you for bringing this up to us. We try to constantly improve our products and services with helpful feedback like yours.
It took a while for it to arrive. It is a little small and my cat’s don’t seem to care for it.
By Jackie W.
Response from MrFluffyFriend™· Sep 12, 2022
Hello Jackie, We are sorry to hear about your negative experience. We try to constantly improve our products and services with helpful feedback like yours.
