Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
Bed was very flimsy. Smaller than stated. Definitely not worth the money.
By Kathi
Response from MrFluffyFriend™· Jul 20, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
MrFluffy Bed It is a lot smaller than was advertised, I have a cattle dog and it’s not big enough for him plus there is no tags on product to say name or size
By Susnun D.
Response from MrFluffyFriend™· Jul 20, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
Took a lot longer than advertised and the bed is not the size I thought i ordered.
By Michael
Response from MrFluffyFriend™· Jul 19, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
the product was nothing like the picture and advertising. Arrived rolled up in wrap. When I contacted the company I was given the option of returning the product at my expense or receiving a discount and keeping the product. Hoping to receive an email on how I can claim a discount. On the positive side, they have been very quick and helpful in regards to this issue
By bruce N.
Response from MrFluffyFriend™· Jul 19, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
This dog bed is nothing like the picture. It is flat with very little padding/filling. I was hoping it would be as full as the picture shows but it is not even close. I had to get another dog bed to set this one into to give it more structure. I do not recommend this pet bed at all and wish I would have not wasted money on them.
By Rose K.
Response from MrFluffyFriend™· Jul 19, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
This order took too long. My big mistake in thinking that the supply was from Australia. Another issue when checking the tracking of my parcel it was a convoluted entry of movements which made little sense to me.
By Sharon L.
Response from MrFluffyFriend™· Jul 19, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
The bed was smaller then I expected so I cant use it
By Annette M.
Response from MrFluffyFriend™· Jul 19, 2022
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Most overpriced item I think I’ve ever purchased. My Pistol enjoys it and it appears somewhat “comforting”, however, it arrived very compacted and it smelled terribly. The beds you see advertised are “very”fluffy and appear full. That is not the case. They are cheap, not full and in very little time become flat. So very disappointed in an item I waited 2 months to get, with no indication it was coming from China.
By Michelle
Response from MrFluffyFriend™· Jul 18, 2022
We are very sorry for any inconvenience this may have caused you. We understand where you are coming from, and we are sorry to hear that you are experiencing this issue. We try to constantly improve our products and services with helpful feedback like yours.
