Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
It’s a lovely soft bed but the size yiu advised us to buy for our dog is far to small I ordered a large but my spaniel can’t fit on it
By Mr alistaire P.
Response from MrFluffyFriend™· Oct 24, 2022
Hello Mr Alistaire, We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Thought this would have more cushion. It’s soft, but flat and there’s very little stuffing. Definitely not like the pictures or worth the amount they cost.
By thea H.
Response from MrFluffyFriend™· Oct 24, 2022
Hello Thea, We are sorry to hear about your negative experience. We try to constantly improve our products with helpful feedback like yours.
It was too small for our gentle giant :(((
By Linda
Response from MrFluffyFriend™· Oct 24, 2022
Hello Linda, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I ordered a x large and was very small even though it was an X-Large. My X-Large dog can not fit on it.
By Dana B.
Response from MrFluffyFriend™· Oct 24, 2022
Hello Dana, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Well you asked for honesty so here it is! The bed is not what I expected for what I paid! I found a similar one for about half the price! Locally! You handled my address change quite well. ALL caused by an error on MY part! And I thank you for that! I guess I found the price to be the problem. All else was ok!
By Debra Romaniuk. Date is A.
Response from MrFluffyFriend™· Oct 22, 2022
Hello Debra, Thank you so much for your feedback. We try to constantly improve them with helpful feedback like yours.
Shipment went to the wrong Richmond and added a week or more to the delivery
By David H.
Response from MrFluffyFriend™· Oct 22, 2022
Hello David, We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
My dog bed took longer to deliver then I expected and has less padding then I anticipated, nonetheless our dog seems to be content and cuddly in it.
By Denis G.
Response from MrFluffyFriend™· Oct 24, 2022
Hello Denis, Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Our dog loves the bed, my issue is that shipping took too long
By Don M.
Response from MrFluffyFriend™· Oct 22, 2022
Hello Don, We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
