Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
My dog does lie on it sometimes. But it is so soft that she gets it caught up in her feet when she stands up or runs over it.
By Joanne F.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Joanne. Thank you for pointing out to improve our product in the future. We try to constantly improve them with helpful feedback like yours. Thank you and have a nice day! -Team MrFluffyFriend™
Very please with my purchase although do feel Daisy could have had a smaller size and have enquiries in with you about an exchange thank you M. Smallman.
By Muriel S.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Muriel. Thank you for your feedback. We are terribly sorry to know you are unsatisfied with our product size. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you! - Team MrFluffyFriend™
My dog loves this bed! I was disappointed it took so long to arrive. Missed Christmas.
By Anne W.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Anne. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
The product! My dog absolutely loves his new bed and it's the one (of 6 in our 1 bed apartment) he's to be found in the most. The only reason I didn't give it 5 stars is the initial transaction process felt a little off. The length of time for the product to ship was quite long and the emails a little oddly worded. So that made me worry, but now I would 100% buy from this company again.
By Sally
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Sally. Nothing makes us happier than knowing your pet loves the bed. We are sorry for your negative experience with email and delivery service. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! - Team MrFluffyFriend™
Ordering was easy, delivery was on time, as the company promised. It was my experience that the dog bed was smaller than anticipated. I purchased an XL dog bed for my 65 lb dog and felt it could have been larger.
By Donna R.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Donna. Thank you for sharing your kind words with us. We are sorry for your negative experience with sizing. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
MrFluffyFriend looks great and pup is often curled up in it, enjoying a snooze. However, upon opening the packaging the odor was bad. In the bathtub it went, and after a few washings, rinses and days outside, all is great.
By CustomerLM
Response from MrFluffyFriend™· Jan 20, 2023
Hi there. Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. I'll forward your feedback to the team. Have a nice day! -Team MrFluffyFriend™
Ordered 3 total Mr. Fluffy beds. 1 did not inflate and was bad out of the bag. The other 2 inflated properly and our dogs love them. Great for the burrowing types of canines and the anxious. If not for the inflation problem with the one that did not inflate, I'd have given a 5 star review.
By H. P.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, H. I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service. -Team MrFluffyFriend™
Our dog loves the bed. The only downside to this order was the lengthy shipping time. Covid was given as the explanation for over two weeks delivery time. It’s not happening with other companies.
By Kathryn S.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Kathryn. Nice! Very glad that your pet loves the product. We are sorry for your negative experience with the delivery. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
