Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Dog loves the bed - it just took longer to arrive than I thought it would.
By Wanda & T.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Wanda. Nice! Very glad that your pet loves the product. Thank you for pointing out to improve our delivery services in the future. Our sincere apologies for the inconvenience caused. Thank you and have a nice day. -Team MrFluffyFriend™
Took weeks to arrive, but dog loves her new bed. Only issue I have is some fluff comes off and is difficult to vacuum up from the carpet.
By Sylvia T.
Response from MrFluffyFriend™· Jan 19, 2023
Hi, Sylvia. We are happy that your dog loves the bed. We are really sorry for your negative experience with us. Thank you for pointing out to improve our product and services in the future. I want to assure you that your feedback does not go unnoticed. Thank you so much! -Team MrFluffyFriend™
It's nice, but I thought it would be firmer/more supportive. True to size, but I wish it was bigger. I got the XXL for my 60lb lab and he fits if he's curled up, but there's no room to stretch.
By Liz
Response from MrFluffyFriend™· Jan 19, 2023
Hi, Liz. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. Thank you for pointing out to improve our product and services in the future. I want to assure you that your feedback does not go unnoticed. Thank you so much! -Team MrFluffyFriend™
Todo bien, en plazo. Las gatas muy contentas
By Norma G.
Response from MrFluffyFriend™· Jan 19, 2023
Hola Norma. Nos alegra saber que usted y su mascota tuvieron una experiencia positiva en MrFluffyfriend. ¡Esperamos verte de nuevo pronto! -Equipo MrFluffyFriend™
Took a bit to get the product, however I was in no real hurry, I ordered it at the busiest time of the year and trucking companies are struggling. Love the product but more importantly our dog LOVES the product.
By John M.
Response from MrFluffyFriend™· Jan 19, 2023
Hi, John. Getting positive feedback from fur parents we serve is always a joy. We would like to apologize for your negative experience in shipping. Thanks a lot! -Team MrFluffyFriend™
The fluffy dog bed I purchased took about a 3 weeks to arrive. My 7 month old Great Dane enjoys it. I wish it was a bit larger, as she will outgrow it soon. It was the largest size available. She weighs just over 100 lbs. I would purchase again, if a larger size was available.
By Chris
Response from MrFluffyFriend™· Jan 19, 2023
Hi, Chris. We are happy to know you and your pet had a positive experience at MrFluffyfriend. I will forward your feedback to the team about it. Looking forward to seeing you again soon! -Team MrFluffyFriend™
Bed is very nice wish it was bigger purchased the largest size
By Mila M.
Response from MrFluffyFriend™· Jan 19, 2023
Hi, Mila. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. I will forward your feedback to the team about it. Looking forward to seeing you again soon! -Team MrFluffyFriend™
Delivery was VERY slow, to the point I thought I'd been scammed. However when I emailed asking about what was taking so long I got a response quickly. For that I'd give 3 stars. Our dogs LOVE the bed! For that I give 5 stars!!
By Lisa S.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Lisa. We are thrilled to know your dogs love the bed. This review made our day! Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
