Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
My furry friend doesn’t like it.
By A in M.
Response from MrFluffyFriend™· Oct 15, 2022
Hello A in Mo, I am sorry to know it did not work out with your dog. Give it some time. Some of them may need some time to accept the bedding as part of the home.
The description indicated that the bed was more than just fluff around the outside. We've already had one of these bought from another seller and its so thin on the bottom (where a dog would actually lay) that my dog fusses with it for 10 minutes trying to make it comfortable. So much so, that day two she ripped a hole in fluff part. So, i'm giving it a 2star.
By Elicia N.
Response from MrFluffyFriend™· Oct 15, 2022
Hello Elicia, Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve them with helpful feedback like yours.
Not as described, inferior product, can buy same thing on Amazon for $19.99. Terrible customer service too. They want to give me only 15% of the total cost of product back.
By kevin R.
Response from MrFluffyFriend™· Oct 15, 2022
Hello Kevin, I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Took way too long to arrive (1month) if I had of known it was going to take that long I would have shopped elsewhere. Size of bed smaller than described. My dog doesn’t fit into it. Not happy!
By ADI K.
Response from MrFluffyFriend™· Oct 15, 2022
Hello Adi, We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Product not at all like I expected as described in ad and not worth the money. I ordered large and my 30 pound dog just barely fits in it. Useless for my larger dog. Plays with bed more like a toy throwing it around. Was suspicious when arrived stuffed in an envelope.
By Kathleen
Response from MrFluffyFriend™· Oct 15, 2022
Hello Kathleen, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed we received was way to small. The pet weight it gave was not accurate. Very disappointing for the money it cost:(
By Lisa H.
Response from MrFluffyFriend™· Oct 12, 2022
Hello Lisa, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Poor value for money, the delivery time was too long, the actual item was a lot smaller than shown in the picture, definitely not use again!
By Nicholas S.
Response from MrFluffyFriend™· Oct 12, 2022
Hello Nicholas, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
An extra large is too small for our 58 lb dog. It is also very flat and flimsy, compared with the far more plush and substantial dog beds you can get anywhere else for less money.
By Barb
Response from MrFluffyFriend™· Oct 12, 2022
Hello Barb, We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
