Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
The product feels cheap, minimal stuffing, flimsy. Not sure it will last long. It also took longer than expected to arrive…even though it was the holidays. Took more than a month to receive.
By MGuerra
Response from MrFluffyFriend™· Jan 20, 2023
Hello. Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service.
The beds are certainly not fluffy enough as advertised. Happy I didn’t pay full price… My 3 furry friends were expecting a more luxurious comfy cozy.
By Victoria P.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Victoria. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
My dog tore it apart when it arrived. It also smelled. Waited a long time for delivery.
By Edward K.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Edward. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I ordered a bed for my 35-40 lb dog and it’s too small but I guess I can use it for my cat
By LS C.
Response from MrFluffyFriend™· Jan 20, 2023
Hello. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Not as big as I would have liked. Standard poodle and my Bernese Mountain dog are longer than your largest bed
By Wendy G.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Wendy. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
I was expecting the bed to have much more filling than it did. The bed I bought is for an 80 pound dog and he immediately sinks to the floor. No padding whatsoever and no way to add anything. I also wish it had a removable cover but I knew that when I ordered it. Disappointed.
By Terry
Response from MrFluffyFriend™· Jan 20, 2023
Hi Terry. We try to constantly improve them with helpful feedback like yours.
Products seem to be of excellent quality My Blaze loves his bed Shipping and handling was atrocious waited a long time
By Charles R.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Charles. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Need to indicate what breeds fit the beds. Bought a small (vs. an xsmall) and it’s too small for a shitzu - kept falling off. Had to buy a large and hope that one works.
By BLC
Response from MrFluffyFriend™· Jan 20, 2023
Hello. Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.
