Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
I would've preferred to hear that the seat is crash tested (and passed), but it was an honest answer. Thank you.
By Donna P.
Response from MrFluffyFriend™· Aug 3, 2026
Hi Donna, Thank you for your review! We truly appreciate your understanding. We always strive to provide honest and accurate information so our customers can make informed decisions, and we're glad that transparency was helpful to you. Thank you for choosing MrFluffyFriend!
My dog loves the bed, but I ordered the wrong size. She is a German Shepard, about 75 pounds. I ordered an extra large and should have probably ordered a 3Xlarge.
By Deborah S.
Response from MrFluffyFriend™· Aug 1, 2026
Hi Deborah, Thank you for your lovely review! We’re so happy to hear that your dog loves the bed. We appreciate your feedback regarding the sizing, and we understand how important it is for larger breeds to have enough space to stretch out comfortably. We hope your German Shepherd continues to enjoy many cozy moments in their new bed!
Bed arrived ahead of time in perfect condition. If I was a dog I’d be really happy with my new bed. It is super soft and comfortable. Our dog is 9 years old and has anxiety during thunderstorms and fireworks. Unfortunately she’s also stubborn. A shitzu lass appo. I’ve put her in it a few times but she wants no part of it.
By Rudy F.
Response from MrFluffyFriend™· Jul 26, 2026
Hi Rudy, Thank you for your lovely review! We're so happy to hear that the bed arrived safely and that you find it soft and comfortable. We understand that some dogs need a little more time to warm up to a new bed, especially those who are used to their usual sleeping spots. We hope your Shih Tzu lass eventually discovers how cozy her new bed can be. Sometimes placing a familiar blanket or toy on the bed, or giving treats and praise when she explores it, can help make it feel like a safe and inviting space. Thank you for choosing MrFluffyFriend!
De koel deken is eindelijk binnen bedankt.
By Michel Van T.
Response from MrFluffyFriend™· Jul 24, 2026
Hallo Michel, Bedankt voor uw bericht! Fijn om te horen dat uw koeldeken uiteindelijk is aangekomen. We hopen dat uw hond er veel comfort en verkoeling van zal hebben. Bedankt voor uw geduld en vertrouwen!
cool mat very good delivery ages
By Lyn C.
Response from MrFluffyFriend™· Jul 22, 2026
Hi Lyn, Thank you for sharing your feedback! We’re delighted to hear that Bella loves her cooling mat and that this is the second one you’ve purchased for her. It’s wonderful to know that it has become a comfortable place for her to relax on warm days. We’re sorry that the delivery took longer than expected. We understand that waiting several weeks can be disappointing, and we’re continuously working to improve our delivery process. Thank you again for your continued support, and we hope Bella enjoys many more cool and comfortable moments with her mat!
Love that the bed cover is removable and washable. Our pup seems to prefer this new bed over her other two. So we are happy we bought it.
By Doxie M.
Response from MrFluffyFriend™· Jul 20, 2026
Hi Doxie Mom, Thank you so much for your lovely review! We’re delighted to hear that your pup prefers her new bed over her other ones. It’s wonderful to know that she has found a new favorite spot to relax. We’re also glad that you appreciate the removable and washable cover — we designed it to make keeping the bed clean and comfortable as easy as possible. Thank you for choosing us, and we hope your pup enjoys many cozy naps in her new bed!
Great product. Dog used it immediately, surprisingly as usually very suspicious of anything new. Unlike the gel filled products, this will stand up to scratching, bunching and general dog related abuse. Feels cool toy bare feet. You've lost a star because the delivery was very slow. Waited 2 weeks for delivery.
By Gladys
Response from MrFluffyFriend™· Jul 18, 2026
Hi Gladys, Thank you so much for sharing your experience! We’re delighted to hear that your dog loved the cooling mat right away and that it has been holding up well to scratching, bunching, and everyday use. We also appreciate your feedback regarding the delivery time. We’re sorry it took longer than expected and understand how important it is to receive your order promptly. We’re continuously working with our shipping partners to improve delivery times. Thank you again for your support and for giving our product a try! We’re happy to hear it’s keeping your dog comfortable.
My dog loves this bed, it’s so soft and she actually moves it around the house. Delivery is a bit slow, but worth the wait.
By Maureen O.
Response from MrFluffyFriend™· Jul 18, 2026
Hi Maureen, Thank you for your lovely review! We’re so happy to hear that your dog loves the bed and enjoys moving it around the house. We truly appreciate your patience regarding the delivery time, and we’re sorry it took a little longer than expected. We’re always working to improve our shipping process to provide a smoother experience. Thank you again for choosing us — we’re thrilled that the bed has become a favorite spot for your dog!
